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Hello, 'Hope you are all well. I have a Hikvision/Hilook NVR-108MH-D / 8P NVR, three Hilook cameras and a stand alone Reolink camera but am looking to get a better NVR with a modern interface, better motion detection and better browser support. I've found the NVR has missed critical footage...

Hi Dan, perhaps i am being stupid but I tried to update my PTZ-N2404I-DE3 that has V5.6.16 build 200925 but I get the mismatch error. Could you kindly tell me how I decode the specific model from these Hilook cameras please as the current product page firmware doesn't work and the link above to...

Hi there, I wonder if someone can help please. I have two questions - first is I thought that by updating to the latest firmware for PTZ-N2404I-DE3 I would be able to use Chrome/Safari on my Mac and avoid using IVMS-4200 but sadly this doesn't work. FW = V5.6.16 build 200925 - does this mean...

Hi there, Firmware version V3.4.99 build 180706 'Wonder if anyone can help me with two queries: - I would like to enable the ability to connect to the PoE powered cameras but this virtual host option is not available via the web interface - I need to take a live snapshot from any of the...