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1. Have you set the correct date and time on the doorbell device? 2. Have you configured/added it in Hik-connect.com?

Thanks @JB1970 really appreciate the advice. I like the new Google pixel tablet as it has a docking station

So I've got the Hikvision DS-KV6113-WPE1 doorbell. I've bought it for my parents and so I wanted a chime but it doesn't come with one. I now need a portable doorbell display that can be taken around the home and not fixed in one place. I believe all the Hikvision displays are mains powered...

I have a Hikvision doorbell and want to use it with Android tablet. I can use the Hik-Connect app but I like the software that's on the Hikvision indoor station touch screen. Does anyone know if I can download the software that's on the indoor station which I will then install on the android...

Can someone explain the benefit of the indoor station. I'm thinking of using the doorbell via Hik-connect app and not purchase the indoor station. What are the pros and cons. Thanks

Thank you so much Dan, it worked. I can access the camera via the browser now and it works in the Safari browser as well! if it exists can you point me to a document or thread that explains in simple terms how to work out which firmware to download. Also, I'm trying to sort the 2-way audio...

Thanks for reply I've tried different browsers Safari, Edge, Chrome and they all give the same error page. screenshot attached For my 2347G2-LU I'm trying to set-up 2 way audio For my 2347G2-LU I'm also trying to set-up so that I can hear the audio in the playback.

Hi Dan, Appreciate you looking into this. The camera is plugged into a PoE network switch and the NVR is plugged into the network switch also. (btw is it better to connect the cameras directly to the NVR network ports?). I cannot reach the login page for the camera, see screenshot. I tried...

is 5.5.82 build 190909 still the latest version for this camera?

Hi, I currently cannot access my DS-2CD2347G2-LU through the browser. I am on Windows 10 and have tried viewing the page using the Internet Explorer option but no luck. All my other older cameras can be accessed. I am now trying to upgrade the firmware of my camera using the NVR GUI. I have...

How long should the batteries last on the peripherals? (Some of the peripheral batteries didn't last longer than 6 months) What replacement batteries do you recommend for the magnetic door/window peripherals?

Hi, NVR Model: DS-7616NI-K2 Firmware: V4.30.061 build 210313 I am looking for a suitable doorbell for my home. I live in a terraced house. I am looking to purchase the DS-KV6113-PE1(B). I wanted to know does this come with a separate chime for the doorbell sound (like a conventional doorbell) ?

Restart of the NVR did the trick.

What is the best way to share connection details for other users. I want other users to receive notifications via the Hik-connect app.

Model: DS-7616NI-K2 Firmware: V4.30.061 build 210313 I have copied the same settings from the browser in the NVR GUI but the time is still 1 hour behind. Any suggestions?

Hi, I have set-up a connection in Hik-Connect which is purely DDNS. I am not using the Hik-connect cloud domain. Is there any way of receiving notifications on this connection? I want to share the connection with family members but don't want them to fiddle with the settings.

Hi, - 8 Hikvision cameras - NVR is DS-7616NI-K2 I want to be able to view my cameras (live playback, recorded playback) through my TV in the lounge. What is the best way to do this? 1. HDMI I can connect the HDMI cable from NVR to the TV but the NVR is very far from the TV and so connecting...

@David I like the idea of having remote set-up done in a way where you are more in control. Can you share how to do the set-up the way you have done it or share some useful links please.

@David what is a good alternative? Is it better to set up dns?

Hi, When I do Hik-connect liveview/playback on my local network the playback is good as expected. But when I do Hik-connect liveview/playback remotely the cameras take long to load and the liveview/playback is slow and skipping seconds. I've reduced the quality of the video from high to...