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  1. J

    Playback issue

    Great thank you this worked. Ran it last night and checked today and yes I can now playback all days.
  2. J

    Playback issue

    Can this be done on a DVR or just NVR?
  3. J

    Playback issue

    Thanks for trying to help. I can’t find anything in the logs for those days. I am considering swapping to an NVR anyway. I don’t need more than 4 ports. What is the recommended NVR for my cameras please? I have DS-2CD2347G1-LU and DS-2CD2347G2H-LIU. Thanks.
  4. J

    Playback issue

    Thanks. I have looked at the time and all the same. The hik-connect app is missing the playback speed button? I am on an iPhone with the latest iOS and the app is upto date. I have installed the windows app iVMS 4200 but it is still the same with no file found? I will upload some screenshots...
  5. J

    Playback issue

    So from iVMS I get the same behaviour where the file cannot be found? I will attach screenshots of both. iVMS and Hik-connect. A separate question but should I not see an extra button in hik-connect for speeding up and slowing down footage?
  6. J

    Playback issue

    I have attached the screenshots for DVR and camera for the firmware.
  7. J

    Playback issue

    Thanks, I just tried rebooting and still the same. It’s strange.
  8. J

    Playback issue

    Hi, I have DVR iDS-7204HUHI-K1/4S(B) running V4.26.011, Build 201109 with 2 IP cameras. I did have analogue but since upgraded over time. My issue is I can’t seem to playback from certain days from the DVR? Either directly on the console or via the web portal. BUT I can playback from the...
  9. J

    CCTV Junction box

    Just to provide an update. I have fitted the new camera with the junction box and all sorted. Thanks for the replies.
  10. J

    CCTV Junction box

    Thanks
  11. J

    CCTV Junction box

    I’ve just gone through the dimensions and DS-1280ZJ-DM21 seems to be the same as DS-1280ZJ-PT6. Will DS-1280ZJ-DM21 be ok?
  12. J

    CCTV Junction box

    I am replacing camera DS-2CE72HFT-F28 with camera DS-2CD2347G2H-LIU. The old junction box is DS-1280ZJ-TR13. Do I really need to buy DS-1280ZJ-PT6 or will the old one line up? Thanks
  13. J

    "The camera does not support the function?" - Do 1-series Cameras like DS-2CD1383G2-LIU Support Smart Events?

    Thanks Dan, I am confused by this camera because it’s supposed to support SD card storage but no SD slot? I need to decide whether to use it or just send it back. Thanks
  14. J

    "The camera does not support the function?" - Do 1-series Cameras like DS-2CD1383G2-LIU Support Smart Events?

    Hi, I have recently purchased DS-2CD1383G2-LIU which I have connected it to DVR iDS-7204HUHI-K1 4S(B). Looked fine upto now but I’ve come to configure Smart Event settings and when I select the camera I get an error “The camera does not support the function?” I do have 2 other cameras that...
  15. J

    New camera install query - gap at base of my turret camera?

    Thanks that’s a very good explanation of ColorVu. One of the best I’ve seen. I have DS-2CD2347G1-LU at the front of the house and DS-2CE72UF3T-E at the back of the house. I’ve never had to use the supplement light because of the street lights. At the back of the house it’s actually pitch black...
  16. J

    New camera install query - gap at base of my turret camera?

    Thanks for replying yeah I do look out for odd bits falling out the box but i knew nothing was in the box and it looks like a plug/bung wouldn’t fit in anyway. I totally misunderstood this model with hybrid light anyway because it’s replacing a broken 8MP DS-2CE72UF3T-E 2.8mm that has standard...
  17. J

    New camera install query - gap at base of my turret camera?

    I am just installing DS-2CD1383G2-LIU to DS-1280ZJ-S and I definitely don’t have a rubber bung in the box? I can use silicone to seal it but I’d rather not.
  18. J

    iDS 7204HUHI-K1/4SB DVR - Abnormal Shutdowns?

    I have fixed it. I upgraded the DVR to the latest and the issue has gone away. This must have been triggered by the new hik connect version because it has been fine for over a year?
  19. J

    iDS 7204HUHI-K1/4SB DVR - Abnormal Shutdowns?

    Hi, I have just started to get Abnormal shutdown on my DVR? It seems to be when I connect from Hik-Connect? I’ve filtered them out and they started on 27th Nov? My firmware is V4.26.001 build 200617 it says mine is the latest? Anyone else had this since upgrading to the new version of the...
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