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Hi, I would like to ask a couple of things. 1) Hik Connect app has the option at playback of filtering event / human / vehicles. My question is from where those events are coming? Are they from motion detection normal event or from smart events? Also the option events what it concerns when I...

Hi, I have the DS-7732NXI-I4/S nvr and i have this issue: In the past when i was choosing smart playback, all the motion detection movements was at the playback line with red marks and the video was playing them. Now when i select smart playback no motion detections comes on. The video is...

Hi, I would like to ask a silly question that I can not answer to my self. What is the actual difference between intrusion detection on smart events vs simple motion detection? In both cases there is the human and vehicle verification, the draw area option as also the linkage method. Thank you

Hi, I would like to help me if it’s possible. Is there any way that Hik Connect app can show me during alarm playback what actually trigger alarm (for example with a green box as I have seen)? Because I have a lot of false alarms and I would like to know what triggers the smart event alert. The...