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Thank you for all the guidance, i have swapped the HDD all seems fine for now.

the blank screen is the one I can not get past on the local monitor after login with my password.

Thank you for the reply. is it in the HDD menus - S.M.A.R.T? i have read I can disconnect the HD (data and power connections) and see if i can get past the blank screen page - is this advisable?

i cant as yet as I am being greeted with this blank monitor?? Can i connect the DVR to laptop via HDMI? Is there some tests I can run to test HD as I don't want to buy it at approx £70 to find it wasn't the HD?

Hi, Please see images attached as requested. I have checked all SATA physical connections as advised and all is fine. I then shut down the recorder (iDS-7208HUHI-M1-FA-A), but on boot up after selecting the language and entering password the local monitor (connected via VGA) is blank. I cant...

will do when I am on site. yes we could playback to approx 3.5 weeks

thanks for the swift reply. i did see something yesterday that said available storage "0" used storage "0"

Hi, Thanks for the reply. All seems ok on storage page, is there anything in particular to look out for?

Hi, I am getting the above error on the app. Storage status in settings indicates HDD Exception. Please assist. Thank you.

Thank you for the prompt reply, I have just located the crimping tool and connectors..... Do i simply remove the network cable from DVR and insert this one or do i have to configure? By removing the TCP link adapter at the BT router end will free up one port

The WIFI dongle is still showing out of stock. Furthermore, the offline status on Hikconnect has come back. I have located a roll of CAT5e cable at work to connect directly to router although the run will be very long. Will this type of cable suffice? Regards,

ok, thanks i will take a look.

just a quick update, i left the LED strip lights OFF yesterday in the fridge and the cameras (although a bit slow loading up ) were fine. @JB1970 - please post link for the suitable adapter available from Amazon as soon as you are able. Thank you.

Thanks for all your expert support on this. The model number is iDS-7208HUHI-M1 / FA/A firmware V4.26.010 build 200923

i am certain i have found the root cause although a bit extreme. on the day hik connect failed, we had an engineer come in to replace the driver/led strip in our beverages fridge as the lights were out. i have turned these off several times and within 3-4 mins we are online, if i switch the...

in hub manger showing 13.6MB download and 154.1 upload speeds for powerline adapter

noted, i have just taken out the powerline cable from port 2 at the router and it appears to be online for now???

understood, didn't do them via powerline, don't have correct port on this laptop for that cable. is there anything in BT hub manager to look out for as I have that open now?

this laptop doesn't have correct port for that network cable the tests above were done while all other devices were connected

ok, so with business open as usual: a) sent 48, received 48, lost 0 average 19ms b) sent 75, received 75, lost 0 average 19ms