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I’m now leaving the country, lol. Cheers Alan

Hi Guru, you are worth your weight in gold. I only amended the front camera bitrate and now have a great display from the front camera. I will play with the other things you have told me. I have got to say that I am now an extremely happy man regarding my CCTV. Thanks again. Alan

Hi Guru, rechecked cameras this morning and they are all working fantastically in HD. The front one has a slight jump every few seconds but I’m sure that I’ll find this is to do with fps or bitrate which I’ll have a look at later today. Again, many many thanks for your help. Alan

Fantastic. Although the system seems to get it's knickers in a twist during the change, I have turned off the encryption and turned H265 to off on the 4 cameras. After ensuring I could update them in "Smart Event" with "Line crossing" if needed in future I increased the resolution to max. All...

Initially the main problem was trying to playback from notifications in the daytime wouldn’t work at all, but they would work at night. If we did a straight playback or live view during the day it would only work in “basic”. If left in “HD” it wouldn’t run. Yet at night after about 6pm until...

Thanks, that's brilliant info. I will check over the next few days and let you know. I do know that the 4 cameras are 8MP but I have had to reduce the resolution to get them to work in HD, hence my request for help in order to get them higher again. I have 2 others at the side of the house which...

Hi Guru, I have attached my Platform Access screenshot, and my screenshots for both Main screen & Sub screens. This shows the Kitchen, but all the other cameras are the same set up. Is there anything obvious?

Hello Guru, thanks for your reply. Unfortunately I can't follow your menu. I am using my browser with an Acusense system with DS-7608. The closest I can get to yours is "Configuration>Network>Advanced Configuration" but I can't find any ref to "Adaptive Bitrate Streaming" or "Sub stream rate...

Hi Phil, I had it upgraded about a year ago from DS 7208 to DS 7608 and added 6 colour cameras. We thought it was great because it was almost like daylight on the cameras at night. It was about 6 months ago that we really noticed that the quality during the day was poor. Due to other reasons as...

Looks like I’m replying to myself. It looks like I’ve solved my issue so I thought I would share it. Firstly, because the front camera is the important one, I swapped the cables in the NVR between camera 6 (the kitchen) and camera 1 (Front). As only 3 out of the 6 cameras would allow me to set...

I have an Acusense system with 4 cameras of 8MP model DS-2CD2387G2-LU 2.8mm, and 2 cameras 5MP model IPC-T259H 2.8mm, and an NVR model DS-7608NXI-I2/8P/S with 6 TB disk. System is set up from a laptop and from a browser using the IP address. All other actions are done on an ipad. All cameras...

Phil, I did exactly as you describe to download the SADP tool, then executed it while in "downloads" directory. After my message to you I moved it to the "Desktop" and ran it from there, and sent my message to you regarding the missing files. Whiskey, I ran it from the Desktop "Run as...

Hello Phil, thanks for your reply. I have just run SADP from the desktop and it gave me 4 files that it couldn't find. I have searched and found these in c:\users\public\ivms-4200 site\userdata\video\player. The files were HCNetSDK.dll, Qt5Core.dll, Qt5Gui.dll, Qt5Xml.dll. Where should I run...

Recently upgraded internet router. To enable access to current Hikvision system with DS-7608 I have upgraded to iVMS 4200 software on my PC. I can see cameras in some screens but can't find where to set up the line-crossing etc on my cameras. When I follow the user guide it doesn't match up with...