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I have the following NVR and camera connected together: DS-7608NXI-I2/8P/S V4.60.105 build 220118 DS-2CD2786G2-IZS V5.7.3 build 211222 According to the Hikvision website, the camera is capable of facial recognition but I cannot see anywhere in the NVR to set this up. There are a few smart...

I'm trying to get some understanding of the linkage settings in my Hikvision NVR and cameras. I have a couple of different cameras linked to my NVR, each with different linkage methods so what I'll do is to combine them all in to one list, if someone could assist in filling in the blanks I'd...

Hi, I have a DS-7608NI-K2 / 8P with firmware V4.30.011 build 200803 and am trying to export the IP camera parameters via the web interface. After using the export button: I get a dialog box which I can choose where to export and the file location. By default the file extension is .xls...

Hi, Yesterday I was sitting minding my own when I heard a couple of beeps. Not thinking anything of it since I didn't have anything I could readily identify which beeps, I just carried on. This morning when I tried to log in to my DS-7604NI-E1 / 4P/A NVR I find it unresponsive, more...

Does anyone know where you can set the default directory for VSPlayer FileClip? Annoyingly, every time I clip a file, the default folder is set to something I didn't choose and I keep having to manually change it. Are there any settings to change this? I don't even know why it chose the one...

I'm trying to setup my DS-7604NI-E1/4P/A NAS for ANPR with my DS-2CD4A25FWD-IZS camera. As the image is quite dark, I logged in to the camera configuration and went to change the exposure time under 'Advanced Configuration > Image' but when changing the setting, I get a 'Device Error' message...

I'm looking for avdvise with regard to a remove NVR installation. I need to installa NVR at a remote location which can record motion. The problem is that it is unmanned for two/three weeks at a time and there is usually a lot of dubious activity hence needing CCTV in the first place. When...

I have a Hikvision DS-7604NI-E1/4P/A which has only 2 ports being used. I don't suppose anyone knows whether you can utilise one of the unused ports to power a POE switch (Netgear GS105PE)? I have a POE switch and no spare sockets in the vacinity so I was wondering whether I could power this...

The problem I have is that I need to put up another camera next to my existing one. The existing camera is connected to my NVR via POE so a single cable. I have little room to install another cable so I was wondering whether there is any way to run the additional camera and the existing camera...

I am having problems viewing video from one particular camera connected to a NVR. I have a DS-2CD4A25FWD-IZS camera and a DS-2CD2745F-IS camera connected to a DS-7604NI NVR. I am unable to view video downloaded from the NVR (via the web interface) from the DS-2CD2745F-IS camera. Once a video...

I have a Hikvision dome camera which displays some characters in the time and date as pixelated squares as you can see in the image: Imgur: The most awesome images on the Internet It's not always the same characters - sometimes it the minutes, sometimes the hours; it's very intermittent. It...

I have a DS-7604NI-E1/4P/A with two cameras one DS-2CD4A25FWD-IZS and a DS-2CD2745F-IS. When I log in to the DS-7604 and click on the Live View button, the DS-2CD4A25FWD-IZS is pretty much instantly displays however the DS-2CD2745F-IS quite often fails to display an image, and it is becoming...

Today, I got the following on my Hikvision NVR DS-7604NI: Please click here to download and install the plug-in. Close the browser when installing the plug-in. So I closed firefox and installed the plug-in. Unfortunately when I restarted firefox, I still get the error. Nothing I do, can get...

Hi, Does anyone know where I can get a user manual for a ds-2CD2745F-IS. I've been all over the Hikvision website but cannot find any manual for this camera!! Thanks

Hi, I have a DS-2CD4A25FWD-IZS which I am really struggling to setup. All I want to do is to view number plates in the dark, or night time but all I cannot see the text - it's either blurred or a white rectangle. I don't need ANPR / LPR, just be clear and visible so I can see then through...

Hi, I need another mounting base for a Hikvision DS-2CD4A25FWD-IZS. Does anyone know where I can find out which base I need? I cannot find a catalog or any documentation on their website. Would be nice if there was a low profile option available, but I'd settle for the same as the one...