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hik-connect

  1. Phil

    Hik-Connect Hik-Connect portal error message "No device is found. Make sure that the serial No. is correct and the device is connected properly."

    The thread title is what you will see at Hikvision's Hik-Connect portal if it is unable to find your Hikvision device online. Briefly, when you enable Platform Access on a Hikvision device (typically an NVR, but you can just add a camera) then the device 'calls home' to the Hik-Connect portal...
  2. P

    Hik-Connect Hik-Connect Visitor Mode - How can I disable it?

    Can anyone tell me if I can disable visitor mode for my Hik-Connect account? I had a Hikvision CCTV system installed because a stalker had repeatedly broken into my house. As a matter of course I took a note of the DVR details on my mobile phone but then discovered that the person had hacked my...
  3. A

    Hik-Connect Hik-Connect and RTSP at the same time

    Hello, We have encountered problem with Hikvision NVR. We are using NVR model DS-7608/7616NI-K2/8P(16P) with 8 Hikvision bullet cameras. We would like to use Hik-Connect and RTSP feature at the same time, but Hik-Connect encrypts the video, and we can access it through RTSP feed, but we can...
  4. Phil

    How-to: How to use Hik-Connect

    Hikvision's standard App for use with their security cameras and recorders is called Hik-Connect. It is available for both Android and Apple's IOS based mobile devices, from the usual App stores. For Android devices, from the Google Play store here...
  5. J

    Hik-Connect Hik-Connect app Event Notifications Stopped

    Hi all as you can see from the title ** Hik-Connect app Event Notifications Stopped ** Long story short...I have a DS7608NII28P NVR with 5 cameras, 1- 8mp turret, 1- 4mp mini dome and 3- 3mp turrets, all been working fine for weeks but I noticed on my iPhone and 2 iPads that the last event...
  6. P

    Hik-Connect Lost "Live View" on NVR after configuring Hik-Connect

    I've set up Hit-Connect so I have remote access via my iPad but I now cannot get "Live View" when connected to the NVR (DS-7732) locally via web browser. This is the message I get. If I disable the Hik-Vision option (which turns off the Verification Code" the Live View works. Any thoughts on...
  7. M

    Hik-Connect hik-connect Problems

    hello i can not access hik-connect, it's always offline what do i do to fix it? DS-7608NI-E2 / 8P Firmware-version: V3.4.96 build 170921 Pleace help:(
  8. Phil

    How-to: HikVision Hik-Connect - latest HowTo videos

    HikVision Tech Support have just uploaded three new How To videos to their YouTube channel - embedded below. For further information on Hik-Connect, please see this overview thread: https://forum.use-ip.co.uk/threads/hikconnect-in-a-nutshell-how-does-it-work.1519 And this thread collating...
  9. Phil

    How-to: HikVision Hik-Connect Setup

    The transition to the new Hik-Connect portal and the corresponding Hik-Connect Apps has raised lots of issues and queries, so here's a quick repository of information which you may find useful. There are a number of explainer videos at HikVision's Technical Support YouTube channel. How to...
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