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DS-2CD2385G2 random offline issues

uvs-300

Well-Known Member
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DS-2CD2387G2 random offline issues have started. I have been getting video loss alarms and the camera shows offline "Failed to get channel parameters or device capabilities (0x1a01008) " on my DS-7616NI-M2/16P.
I logged into the camera and note something I dont see on my other cameras.
Conig menu DNS server Alternate DNS server has 233.5.5.5 which I have now removed.
Why ?
Fingers crossed thats fixed it.

Fred
 
DNS on camera doesnt affect anything if the camera is connected to PoE port of an NVR. At least in shouldn't. As actual access via internet to that camera happens via NVR.

You could upgrade to 5.7.19 and see how it goes
 
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