Lost admin password Annke system?

[Kevinr84]

Good morning all,

I’m very new to the forum, sorry if I’m not very useful with info, but I shall help further where needed. I’ve come here with the hope I can find a solution to a couple of my problems I have.
So, firstly, I bought an Annke NVR cctv system a month or so ago, but I’ve somehow managed to to lose my admin password. Is there a way to reset the password? And this time I’ll keep it written in a safe place, Its model is a N48PAW. If it’s any reference to someone.

Secondly, would the above password I’ve lost be the same password needed to log into the Annke vision app? The app is downloaded via tablet and phone, I’m struggling to view live feeds on the app.

Thanks Kev

 

[Phil]

Annke offer this solution at their website, let us know how you get on:

https://help.annke.com/hc/en-us/articles/360000252781-ANNKE-VISION-Reset-Admin-Password-on-Annke-System-via-SADP-Software

 

[Kevinr84]

Hi there, thank you for your reply a week ago, and sorry for my late reply I have just done this on the evening 20th November and worked really well, took them about 12 hours to reply back (I'm assuming time zone differences) but all up and running. Thanks again.