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NVR104 A/P not picking up cameras when plugged into any of the POE ports on NVR

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Hi all,

I'm new here. I recently bought the HikVision 4-port POE NVR, along with an IPC-B120 and an IPC-D120. I have set both cameras up and have been able to see the live view from the Hik-Connect app when they are plugged directly into my router or switch (using the separate power supply), but whenever I plug them into the NVR, I notice the camera switches on (as I can see the IR light up), but the NVR just does not seem to find the camera :(

Attached are the photos of my NVR network settings and the IP camera settings/status.

Any help would be much appreciated!
 

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Have you tried to manually add the cameras? Click the edit icon and switch from plug-and-play to manual. Enter the IP's you assigned them at activation. Keep us posted.
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Hi, turned out I just needed to reset the camera back to factory settings so it said ‘inactive’ on SADP. Then it worked ‍♂️

I did also have one of the pairs the wrong way round on my cat5e cable that I plumbed in to the front of the house.
 
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