QNO-6010R reset upgrade not working

[guideon]

Hi Everybody, I have just upgraded a QNO-6010R Wisenet camera and it does not work anymore. The ip installer tool does not accept any new and old password. I have tried to reset the camera with what seems to be a reset button and no result. The user manual does show any reset button. What can I do know. It is particularly frustrating. If somewone could help. Thanks in advance.

 

[Phil]

If it won't reset, it may be best to contact your supplier to arrange return/repair/replacement.

 

[lululuv]

You need to hold down the blue reset button for 10 seconds, then you have to wait for 30 sec ~ 1 min for the camera to finish booting. It will revert it back to the factory default. The default password should be 4321.