SriHome NVS001 – forgot device password, cannot reset to factory settings

[Kitsos]

Hello all,

Let me first say that I have browsed some relevant threads in various forums, but I have reached a dead end. I am aware that my NVR (NVS001 - WebArchive) is low quality, but I want to make one last attempt to make use of it before researching for a Hikvision or a Dahua.

Recently, I wanted to upgrade the hard disk in the NVR, when I discovered that I had forgotten the device password, which would let me access the various submenus. It’s been several years and I cannot find where I have stored the password, I probably thought it was too obvious for me to forget.



What I tried:

• various password combinations, including the usual (888888-admin default, 000000, 123456, etc)
• contact SriHome support through Skype – the “Reset Password” functionality is in a submenu that needs the old password to access it…
• reset device to factory settings – no dedicated button exists on the NVR mainboard, removing/replacing the CMOS battery does nothing, reset button on camera only restarts the camera. The cameras are factory-connected to the NVR wirelessly
• short some connectors on the motherboard (where a reset button would be) with a metal wire for 30 seconds, no luck

It seems to me that the device password is stored on some chip of the NVR mainboard. Here is the only result I could find when searching with the number of the board ( hc911-m36d-usb-rev1.0), not much help either.

The instructions here (4. How to change my device's password) are not helpful in my case, I still have access to my account password.


All thoughts and recommendations are welcome. Thanks in advance!

 

[Phil]

I think that you are pretty much at the end of the road

The response from the manufacturer seems plain daft.

Maybe you can contact the reseller that you bought it from?

Apart from that, it's not a brand that I have ever come across so I don't think anybody here in the forum will have a magic answer, but you never know ...

 

[Kitsos]

I think that you are pretty much at the end of the road

The response from the manufacturer seems plain daft.

Maybe you can contact the reseller that you bought it from?

Apart from that, it's not a brand that I have ever come across so I don't think anybody here in the forum will have a magic answer, but you never know ...

Yes, I have contacted the reseller (the official Sricam support) and the dead-end discussion resulted in their following response:

"I'm very sorry, your product is too old and we have stopped production~"

As for the magic answer, I am even willing to replace chips on the mainboard or use a hacking tool to brute-force the password, if such a solution was proposed