Hi! I'd like to know why the recordings are muted because when I play them I can't hear anything. Is it possible to enable audio? In video and audio setting is enabled as VideoAudio so everything must be okay. Audio only works If I turn on my microphone. Is it possible to enable audio without having to use your micro? I mean to hear what is happening without being heared. Thank you. PD: It's a Hikvision IP Camera.