Is there a way to stop continuous recording to SD card or hard disk via API function? I can find a start/stop function for manual recording. However, I cannot find such a function for continuous recording. My DS-2DE4A425IW-DE automatically starts continuous recording when a preset is selected via the PTZ control and only with a reboot i can stop the recording.
Stop continuous recording via API?
- Thread starter seymi
- Start date
- Messages
- 4,585
- Points
- 113
- Messages
- 4,585
- Points
- 113
Hi @seymi
Have you tried the PTZ preset when you just have one smart event enabled? Can you try disabling motion, test the preset, and then do the same with intrusion disabled & motion enabled?
We think it might possibly be a glitch with the firmware where the smart events are being triggered by the movement of the PTZ when you click the preset and then the camera is then thinking the event is happening constantly.
Trying the events individually might help identify if all events are doing the same thing or if particular events are more likely to trigger this continuous recording.
Have you tried the PTZ preset when you just have one smart event enabled? Can you try disabling motion, test the preset, and then do the same with intrusion disabled & motion enabled?
We think it might possibly be a glitch with the firmware where the smart events are being triggered by the movement of the PTZ when you click the preset and then the camera is then thinking the event is happening constantly.
Trying the events individually might help identify if all events are doing the same thing or if particular events are more likely to trigger this continuous recording.
- Messages
- 4,585
- Points
- 113
Thanks @seymi
We are discussing this issue with Hikvision technical support.
They would like to know the serial number of the camera, so you don't have to share it publicly can you please email us the serial number? (address is info@use-ip.co.uk)
We are discussing this issue with Hikvision technical support.
They would like to know the serial number of the camera, so you don't have to share it publicly can you please email us the serial number? (address is info@use-ip.co.uk)
- Messages
- 4,585
- Points
- 113
- Thread starter
- #12
This is exactly the version I am currently working with. Nevertheless, I have installed this firmware again on a trial basis. As expected without change. To make sure that certain areas are not overwritten with the new firmware during a firmware upgrade via the web gui, I decided to reinstall the firmware via TFTP update. Unfortunately, I have great problems at the moment, because the TFTP update always stops after about 1 minute. I have not yet found the exact cause for this. As soon as I have successfully installed the firmware, I will report again. But in advance, thank you very much for your great support.
- Messages
- 4,585
- Points
- 113
Hi @seymi
You should be able to update the firmware either by logging into the camera with a browser, using the desktop VMS - iVMS-4200, or using the Batch Configuration Tool.
You should be able to update the firmware either by logging into the camera with a browser, using the desktop VMS - iVMS-4200, or using the Batch Configuration Tool.
- Messages
- 4,585
- Points
- 113
Okay,
We weren't even aware that it was possible to access the camera via the serial connection, the only time we have used the serial connection before is for extracting log information from the camera.
I don't know of any other way to update the firmware via the serial connection, we would recommend getting the camera connected to your local network and trying one of the methods I mentioned earlier.
We weren't even aware that it was possible to access the camera via the serial connection, the only time we have used the serial connection before is for extracting log information from the camera.
I don't know of any other way to update the firmware via the serial connection, we would recommend getting the camera connected to your local network and trying one of the methods I mentioned earlier.
- Thread starter
- #19
You can update the firmware over the network if you have a running system. In my case the system stops without an activated network connection. Thats why the normal upgrade methods don’t work for me. With a serial connection i can stop the bootloader and then choose update. This will start a minisystem which establish a network connection and try to download the firmware over tftp. This seems to work for me but the network connection is closed after a short time and the download breaks. The bootloader has some other update commands, but they are not enough described. I don‘t know how to use this commands.
I think only hikvision can help.
I think only hikvision can help.
