Recent content by mantonl

I had a customer with this issue and this was the fix for them... iPhone Face ID and Attention settings If you're not hearing a ring, it could be due to your phone's Face ID and Attention settings. From your iPhone Settings, select Accessibility and navigate to Face ID & Attention (or Touch...

It was the issues described at the beginning of this thread...

I was hoping this release would support the DS-KV6113-WPE1 fully...

Have you gents noticed that V5.03.010_240606 has been released a few days ago.... DS-7608NI-M2/8P I don't have an M series to test on at the moment but one of my customers has and she also has a DS-KV6113-WPE1(C) connect to it so I'd be interested to know if the issues with getting that...

Same here, I've loaded it but couldn't see anything different, I'm also wired...

Hi Folks, Firmware V2.2.77_240515 has been released for the DS-KV6113-WPE1(C). Annoyingly there are no release notes to accompany it. Link to page here DS-KV6113-WPE1(C)

Hi Folks, my DS-7608NI-I2/8P (currently on V4.61.030 Build 240123) has just started prompting me to install Version 5 firmware, has anyone else had this or installed it?

Later firmware for the screens turns off the snapshot of who called by default, to re-enable it on newest firmware you need to go to Settings, choose little house (third option on side), choose call management center, and turn on snapshot... It caught me out as well with mine stopping and i had...

I had the same issue and it was because I had the Villa door Station platform access enabled and added to my account, once I removed it and just had the indoor screen showing our mobiles the ringing stopped as soon as it was answered. I used to have both on my phone with no problem, but a later...

Excellent Thank You! Cheers Lee...

Hi @dazulrich Is your Hik-connect app still okay and free from the green box issue, i've held off using the last few firmware updates as the last few all had the green box problem, i'm still using 4.51.025 as that was the last one i found that didnt have the problem? Many Thanks Lee..

Hi, thank you for the update, so no updating to the latest version for my own and my customers.... You would have thought after bringing out 5 versions with the same bug in it someone in QA would have said "We'd better fix this one"

Before I put my toe in the water and upgrade any of the NVR's I look after including my own, I need to know if this firmware has fixed the green block issue with the Hik app. Hik introduced this bug after version V4.51.025 build 210927 and I've had to down grade them all to that version until...

It seems to be ok when you upgrade until you reboot the phone, i've rebooted mine and the app fails but my partner who hasn't rebooted, her app still works (we have the same phones). I did message some of my customers i know that are on android about the issue and one of them said their app was...

I have the same problem, we have the app on 2 tablets (android10) and 2 identical phones (Nokia 8.3 5g on android12). all are on the latest version of the app but only my phone has stopped but the other phone hasn't been rebooted for over a month and the app is still working, where as mine has...