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Yesterday evening I received an email from Hivision detailing a critical vulnerability in a number of their products and a link to new firmware. The advisory is: Here It appears I have two camera models affected by this, as they match the document, but the link to new firmware produces no...

Hi, I've just seen that a Hilook camera I have has new firmware available from: PTZ-N2404I-DE3 The Model of the Camera is PTZ-N2404I-DE3 It is currently on FW 5.6.0 which I previously obtained from this location. I see now two new versions 5.6.16 & 5.6.11 However the camera names have...

I have a DS-2CD2455FWD-IW from Use-IP running firmware V5.6.5 build 200316. It is working well, albeit runs hot! I have tried to access it from three different browsers - all from a Windows 10 PC. As we all know IE is considered a legacy browser, but I find that trying IE 11, Chrome and...

Does anyone know if Hikvision plan to build in a recording retention policy to their NVR products? In some situations it is important to ensure data is only kept for as long as required and often covered by data retention policies. I don't see a means for instance to remove recordings over a...

I know this forum is more for the Hikvision mainstream products, but I did ask a question here a while back (can't find it now!) regarding Hilook cameras. I have two of them - a PTZ-N2404I-DE3 and a PTZ-N2204I-DE3. Both were running 5.5.6 firmware. The 2404 was branded Hilook in the firmware...

Hi Please could this be logged as a bug with Hikvision? The issue is that when used with a PC running on a 4K resolution monitor windows by default will scale the fonts up to make them readable. Several parts of the Hikvision range do not correctly support this. For example:- Web display...

As people may have read here I have had issues with the latest Hikvision I series NVR firmware causing the red check marks to stop working in the web interface of the NVR. I have recently tried using iVMS-4200 connected to my I series NVR and using the remote playback funtion to search for...

There is a new version of the firmware for the I series NVRs on the EU portal Verion 4.21.008 There is also a folder called release notes but in true Hikvision style they haven't put any release notes for this version in there.

I am using an I series NVR to try to make 'clips' of videos taken. When I play these clips back in VLC player, I find that the section of video clipped from the NVR is rarely the section I thought - usually the clip starts later then I thought and I have to re do it starting much earlier and...

Hi, I have been given a HikVision camera, which appears to work fine. SADP was able to activate it with no problem, and it works with the NVR I recently purchased from Use-IP The things that make it unusual is that the user interface doesn't have the HikVision logo and what would display as...

Ideally I want to use a HikVision NVR (running V4.1.64) to record cameras continuously, which shows as a purple bar in the timeline in the playback window. I also have Motion detection set for two cameras, which can be configured to email when it detects motion. This works fine. My question...

Thanks to Use-IP for sending me the cube camera DS-2CD2455FWD-IW. Great image quality. This has the latest firmware, which prompted for the IE browser plugin to be updated, to version 3.0.7.11 I notice in this version the option to set aspect ration to be correct ie 16:9 is now missing...

In reviewing Hikvision NVRs I see their UK website lists a 7700 series range of NVRs now. Do you have any plans to stock those, as I assume they will replace the 7600s?