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Good news, I have an update, I can now run IE11. I found a guide on the web and it works perfectly, no IE compatibility needed just full IE11 functionality without being redirected to Edge. Open windows explorer C: program Files(x86)/Microsoft/Edge/application/(Latest version number of Edge...

Just as an after thought Phil, is there any other free software out there that can view and download from Hikvision cameras? I have heard about blue ireis but that is quite expensive.

Hi Phil, Thanks for getting back to me. I use Windows 10 64bit and the iVMS-4200 version is the latest available V3.9.0.5 build 20230117. I have never tried to download using iVMS-4200 before as I always had IE11, and one of my cams does not work on the IE11 compatibility mode in Edge, so I...

After waking yesterday and finding my IE11 defuncted I thought I had solved everything by installing iVMS4200, and after some tinkering managed to get everything up and running, or so I thought. Today I needed to download recordings from one camera and initially received a 1625 error, once...

Thanks for the help, I have managed to work it out, I just created a custom layout and it starts on that every time.

I woke this morning to find that the dreaded IE11 removal had happened to my PC. I have found that not all of my devices will work with the IE compatiblility mode on Edge, so I installed iVMS 4200, after I had tried the Hilookvision client, which crashed every time I ran it. I finally got iVMS...

I once used firmware from the US site before and it was very costly as it bricked the camera. I will wait until the European site has the latest available, thank you.

Is that one from the US/,com or the European Hikvision website?

Sorry for the late reply @Dan The auto-tracking was indeed solved in the same way as the audio problem, my NVR now only records when the auto-tracking is triggered, so far fewer false alerts. It would be nice of Hikvision if they were clearer when adding a camera to the system with maybe a...

Thank you very much for the help. Why do Hikvision have to make their downloads pages so convoluted??? I just looked at the folders you had to navigate through "03 Front Ends » Speed Dome (PTZ) » G3 Platform(DS-2DExxxx(S5),DS-2SE7Cxxxx(S5)) » DS-2DExxxx(S5) » DS-2DE3Axxxx(S5)(B) »...

Hello all, I have an issue in that I cannot find the correct fw for my newly bought DS-2DE3A400BW-DE(F1)(S5)(B) ColorVu PT camera on the Europe/UK portal. The main reason to update is that the camera does not record audio, it is hooked up to a Hikvision NVR DS-7608NI-K2 / 8P and I have enabled...

Sorry for the very late update. I have included a screen shot of the PTZ settings and there is nothing there to enable tracking. I am now using a far newer NVR which is the DS-7608NI-K2 / 8P on firmware version V4.30.011 build 200803. How Hikvision could say there the settings are there 2...

Sorry to drag this up from 3 months ago, but where did you get the fw V5.7.1? On both the UK and Netherlands portals the latest available that I can see is 5.5.801. Also on my DS-2CD2347G2-L(U) running fw V5.5.800 the light linkage method is also not available.

Thanks for the reply Dan, I still have had no joy setting this up on my NVR. As Roders states it will not record to the NVR when an event occurs. I can set my NVR to constant record but then there is no way to tell when an event occured and I am just faced with a full days worth of recording...

No I didn't. Hikvision are about as much use a tits on a fish they couldn't help and it looks like nobody on here has a clue either. There is also no way to bump a thread so I can't draw attention to it in the hope a newer member may have a solution Sorry. If you do find a solution please...

Thank you for your reply. No it is set to event 24/7. If set to constant yes it records all of the time but the events or alarms ar not flagged so I do not know when anything happened, instead I have to trawl through hours of footage. Under smart events/linkage on the camera there is the...

Thanks for the reply, I have the browser clear it's cache every time I exit it and CCleaner gets rid of the rest. I am at my wits end, I may try again this weekend.

Thanks for the reply. Sorry already tried that forgot to mention. I thought the webcomponents only applied to being able to see the live or recorded feeds, a bit like flash player to web videos?. When I logged into the camera the feed was fine it was the PTZ control panel that was missing...

I set the smart tracking in the cameras own console DS-2DE4A225IW-DE and it tracks seamlessly however the NVR DS-7604NI-E1 / 4P/A does not record the smart tracking. The NVR records fine when the Smart tracking is off. Can anyone tell me what settings I need to enable/disable for the smart...

I installed the latest firmware 5.6.15 on both of my cameras and when I login to either of them in ie11 the PTZ console is not there. The PTZ header is there but all of the other buttons, up, down, left, right are not the area is just blank even the presets do not show. I thought it may be...