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Just to update I’ve checked both my system and the recordings are back to normal on the app from midnight today. Going back to previous days is still showing 1 hour recording from 11pm-12-am so it appears to be working today.

Is there a fix as I’ve rebooted my NVR but still same issues. The recording access by going to the NVR is fine.

Hi I’m exactly getting the same issue mentioned above.

Hi Just an update. I haven’t managed to go over and install the latest firmware on each camera but is still on my list to do. However, was reading some other old posts on here and came across UPnP - since disabling this on the NVR, so far for the last few days I have not been getting any...

Many thanks. Will keep you updated.

Hi Please find attached the screenshots of each camera showing the current firmware versions. On one then I think it’s a different firmware. However, the issue is occurring on different cameras and today there was a playback error on a different camera from midnight to around 8am after which...

Hi Dan I will get back to you on this once I’m over at the property. Thanks

Hi Can someone please let me know where I can get the latest firmware for the camera DS-2CD3347G2-LSU as I can’t seem to find it on the EU Hikvision download portal. The reason is that on occasions and on different cameras (I have four of the above model), I have been getting “Playing Failed”...

Hi on occasions and on different cameras, I have been getting “Playing Failed” error message when trying to playback footage. See screenshot. Any ideas as to what the cause might be. Thanks

That’s good to know. On my own NVR - DS-7608NI-I2/P8, the auto recording always starts so thats why I was thinking it was an issue with my daughters system but it’s all working now and will leave it alone. Thanks for your help.

Hi JB I think I’ve got the to auto record now - I’ve tried several reboots and it is recording continuously and on the Hik-Connect app I can now see the solid blue bar for the continuous recordings as well as all event type recordings. Below is what I’ve done so don’t know what made it work...

Hi JB So can I disarm these if I’m not using any special features for this. With regards to playback filtering, I can playback clips by the event types but if I click on All I am not getting the solid blue bar and no continuous recording and I’m pretty certain that before I left the property...

Hi JB I will try out the above and get back to you. Another odd thing that I’ve just seen this morning when using the Hik-Connect app to view the cameras live - since all firmware updates have been installed on NVR, there is a pop up on each camera screen that says “Armed” and when I go into...

Hi JB I have managed to spend some time today to check out various settings and installed some more firmware updates. Details below. 1. Rebooted NVR and BEFORE “Starting” the recording on each camera, I got my daughter to go out in front of the cameras and I could see inside on the screen...

Hi JB Many thanks for this advice and info. I will check all the above and get back to you. Thanks

I will get this info to you once I’m back at my daughters place. With regards to your last paragraph about making changes, I’m a bit confused as to what you mean (sorry maybe I’m misunderstanding) but below is what I normally do. 1. I didn’t make any changes to the NVR setting directly on...

Hi JB Do you want images of record schedule directly from the NVR or by going to each camera via the web interfaces through the NVR virtual host? Thanks

Hi Just another bit of settings I’ve noticed. If I go into the menu settings direct on the NVR, the Record setting is set to “Manual” instead of “Continuous” which is the case on my own NVR (DS-7608NI-I2/O2). - see pic Could this be the issue as I cannot find how to change it direct on the...

Hi Many thanks for the above details. I have tried remote access config on my own NVR and everything works so I can access the NVR and each camera. As suggested, need to port forward the http, server, rtsp ports AND the local camera ports 65001-65008 (8 port NVR) like JB suggested. Many thanks

All four cameras are connected directly to the NVR. All cameras have their local NVR IP assesses (.254.xx). Sorry for the misunderstanding looking at the two screenshots I sent - they are from my own NVR to show you the config settings which are exactly the same as my daughters NVR - the...