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Hi, I´ve sent a new firmware to my hikvision cam....then the cam did not boot any more. I couldn´t reach the cam anymore, not by web gui, sadp, batch configurator...nothing seems to work. I´ve read many postings across the web and tried a Hard reset with the ( in my case hidden ) Reset-Button...

When I view the live view of the camera (iDS-2CD7456G0-IZHS) via the nvr, letters and numbers appear above the heads of the people. When I access the camera directly, the image is clean (without letters and numbers). I think it is the settings on the nvr. Could somebody help me to make the...

Hi, yesterday evening i have updated my camera DS-2DE3A400BW-DE(F1)(S5) B via remote maintenance ( Web Browser ) to the firmware_V5.5.802_210629. After the reboot the camera is now offline. When i try to access the kemera through the web browser i get the message " page not available ". In the...

Hi, could somebody please describe the difference between the NVR DS-7732ni-i4 and DS-7932ni-i4 ? If i look at the Hikvision site i can see that both use the same Firmware V4.61.025_220905. I would be thankful for any information.

Hi, i know the standard model DS-7732NI-I4 but i found a Hikvision NVR called DS-7932NI-I4. Is that model new or an old model 8 or maybe the same ). I would be very thankfull for some Informations about the DS-7932NI-I4 model. Thank you Gagi

Hi, i reset my AX PRO to factory default ( Hard Reset and create new Password with SADP-TOOL ). Then all works fine. I can access the AX PRO on Hik-Connect and Web Browser with ( with the admin and Password of my Hik-Connect Account ). But when i try to make changes to my AX PRO with the...

Hi, i need the right Firmware for my Cam iDS-2CD7546G0-IZHS. I´ve searched in the Forum for the ( correct ) latest Firmware but didn´t find what i am searching for. Need HELP becaus i don´t want to crash my new Cam. I am grateful for any HELP so i could test the functions....there are so many...

Hello, First Problem: i´ve received the cam iDS-2CD7546G0-IZHS 2,8-12mm. I have updated the cam to Version ( Firmware__V5.8.10_230116_S3000480086 ). If i try to Setup EPTZ ( Auto Tracking ) i mark the detection area and choose ( check ) Human, when i want to save the Settings i get a message...

Hi, i have a question about the Cam iDS-2CD7546G0-IZHS which is offered in the USE-IP Shop. Does this cam support " crossline people counting " or not ? I found another Datasheet ( below ) of the same cam but with more functions ( incl. supporting crossline people counting ). I am now a little...

Hi, i have a Hikvision DS-2DE3A404IW-DE/W(S6). If i connect via web browser or via nvr i can do all functions ( PTZ, Patrol, Preset-functions etc....), so far so good. If i connect via HIK-CONNECT i can use PTZ-Function but there is no Preset funktion if i tap on PTZ Icon, i can only move...

Hallo to everybody, i am sorry my english is not the best. Could somebody help me ? I need the latest Firmware for my new iDS7732NXI-I4/8S. The current Firmware on my NVR is V4.1.19 build 180723. if i search on the site "Finding the Latest Hikvision Firmware for your NVR". So i found this two...