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Good Day So i have come a long way from my primitive DS-2DF7284-A in 2014, With the Final Firmware being 2018. it is 2024 and have finally upgraded to the DS-2DF8225IX-AEL The Hikvision/Africa page has the firmware update (Firmware_V5.8.6_240124) While the .com only has the...

Hello Everyone, Trust you guys are well, and was hoping to get some feedback with a issue that I am having. I have installed x2 DS-2DF8225IH-AEL(W) this week. The one was powered by a 60W POE injector the other a 24V AC 3amp Power adapter( this was a upgrade from a 2DF7286-ael) As soon as...

Hello Everyone, I have acquired a iDS-7732NXI-I4/16P/X(B) 2020 I was very excited when I received this unit as it was my first deep-in-mind product. Currently I have a DS-7732NXI-I4. Its a 2023 model. Cosmetically, from the front, they look identical. So, I have tried to setup this unit as...

In the NVR i have setup a PTZ linkage from a Acusense Camera to Non Acusense PTZ with Smart Track. Once the PTZ has spun around to the smart event dictated by the Acusense G2 Camera will it continue to "SmartTrack " the object/person?

Good Day #1 There are many posts about "Enable AI by Device" As per the Hikvision DS-7738NXI-I4 demo, if you want to get Human & Vehicle notifications on a camera that does not have Acusense this feature must be enabled. #2 If you want to view your Acusense camera's H&V events on Hik-connect...

Good Day All, I recently upgraded from a DS7616Ni-K2 to DS-7732nxi-i4 only to be told that the Acusense Color Markers are not available on the upgraded NVR when doing playback via HIK-Connect App... How is this possible?