notifications

Hi All So the scenario is this. I've set up an AX Pro for the mother in law with a magnetic door sensor on their front door. It's set to automatically arm at 2300hrs and disarm at 0600hrs, and it's just because the father in law has late stage dementia and has started wondering around at night...

To use a Gmail account to send you CCTV equipment’s email notifications, you now need to set up a unique third-party app password for it. Most other email providers still allow third-party apps or devices to use your account with your normal password for it, but Google no longer permits this as...

As of the 30th May 2022, Google has removed the support for use of third-party apps or devices which can use your Gmail address using only your normal username and password. Google's statement about it is here: https://support.google.com/accounts/answer/6010255?hl=en As CCTV equipment is a...

Is there a way to edit the length of the video that is made available in this section of the NVR (NVR 4.0> Alarm information Log ie via the notification bell in the top right corner)? At present, each video has 1 minute pre-roll and at least another 6-10 minutes post. Cameras are set to record...

Hi. I have purchased a DS-KV6113-WPE1(B) running fw V2.2.11 build 201126. I am able to connect it to Hik-connect, and I am getting notification on motion and when someone pushes the button the the doorbell. But I'm unable to do playbacks and get snapshots within the notifications, I only get a...

Can you help please? . I just want to capture line crossings and intrusions and see the JPEGs on iPhone. Many hours trying! There is a memory card in the camera but I cant see where it is. I do everything through the IE Browser. Hik Connect app is working as far as I can see. Any suggestions...