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Device verification code?

Popps

Active Member
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37
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Hi

Can anyone help please

I have got a new phone. For some reason the hik connect app didn't transfer from my old phone so I had to download it again.
I put in my phone number and password like it asked.
However I can't access the cameras on my phone.
It says enter the device verification code to decrypt?

Can anyone help please?

This is my camera screen

I don't actually know where to go from here
 

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I mean that's the screen on my Tele

I don't know where to even go from there
 
To find the verification code from your screen above, you need to log in, then go to Main Menu > Configuration > Network > Platform access.
There you will find your device verification code.

a.jpg


To find the verification code via a browser, you need to log into your NVR then go to Configuration > Network > Platform Access.
There you will find your device verification code. (Sometimes referred to as 'Stream Encryption/Encryption Key')

b.JPG
 
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