Hello,
I am an amateur with a long list of Hikviison IP cameras installed successful throughout the years in my properties, more than 60 (the cameras, not the properties!). I always use cameras alone without NVR's, accessing the cameras via web, iVMS, or Hik-Connect. I went through he years with transitioning from Internet Explorer only, through Chrome with IETab, then Edge with IE mode. Some of my more recent cameras work fine with just Chrome.
I recently got on Amazon Italy 8x DS-2CD2443G2-IW-W cube cameras, which came with fw V5.3.8 build 241123. They came factory sealed and seem genuine.
I hooked up the first to a PoE switch, powered on, SADP saw it right away and activated it noting the IP.
The surprise came when I tried to access the webpage, I get:
This happend before or after the camera is activated in SADP (I factory reset it multiple times). Yet the camera can be reliably pinged. I tried http., htttps, port 80, port 8000, Chrome with IE_Tab, plain Chrome, Edge, Edge in IE Mode: always 404 !
I then fired iVMS which also saw the camera right away, but it seems to only allow limited settings. For instance there is only "Motion Detection", no line crossing, no intrusion detection as per the data sheet. No hik-Connect settings under Network. The only place to activate Hik-Connect seems to be in SADP during initial setup.
I reset it and tried again from scratch. nothing. I then tried another camera from the batch, same thing.
I am past the return window and I am now freaking out: do these camera have a web server at all ?? And if they don't fine, why iVMS shows very few settings?
Out of desperation I also looked for a newer firmware, and I could find none, not in the global website, not in the EU FTP.
What is going on here, am I doing something wrong?
Thank you in advance if anybody has any helpful tip!
I am an amateur with a long list of Hikviison IP cameras installed successful throughout the years in my properties, more than 60 (the cameras, not the properties!). I always use cameras alone without NVR's, accessing the cameras via web, iVMS, or Hik-Connect. I went through he years with transitioning from Internet Explorer only, through Chrome with IETab, then Edge with IE mode. Some of my more recent cameras work fine with just Chrome.
I recently got on Amazon Italy 8x DS-2CD2443G2-IW-W cube cameras, which came with fw V5.3.8 build 241123. They came factory sealed and seem genuine.
I hooked up the first to a PoE switch, powered on, SADP saw it right away and activated it noting the IP.
The surprise came when I tried to access the webpage, I get:
Access Error: 404 -- Not Found
Can't locate document: /This happend before or after the camera is activated in SADP (I factory reset it multiple times). Yet the camera can be reliably pinged. I tried http., htttps, port 80, port 8000, Chrome with IE_Tab, plain Chrome, Edge, Edge in IE Mode: always 404 !
I then fired iVMS which also saw the camera right away, but it seems to only allow limited settings. For instance there is only "Motion Detection", no line crossing, no intrusion detection as per the data sheet. No hik-Connect settings under Network. The only place to activate Hik-Connect seems to be in SADP during initial setup.
I reset it and tried again from scratch. nothing. I then tried another camera from the batch, same thing.
I am past the return window and I am now freaking out: do these camera have a web server at all ?? And if they don't fine, why iVMS shows very few settings?
Out of desperation I also looked for a newer firmware, and I could find none, not in the global website, not in the EU FTP.
What is going on here, am I doing something wrong?
Thank you in advance if anybody has any helpful tip!
