Hi all,
I have a DS-KH6320 intercom.
The intercom is connected to my NVR (DS-7616NI-L2/16P) via Ethernet cable. This powers the intercom (POE), and allows me to record the intercom camera.
However, the intercom is connecting to hik-connect via wifi. I cannot find a way to make it connect to the internet through the nvr. Is this possible?
Every day, the intercom is loosing connection to hik-connect. The wifi signal appears strong, and wifi is always “connected” in the intercom menu.
I wonder if the router is causing an issue maybe.
I thought if I could get the hik-connect connection through the Ethernet via the nvr, it would be more reliable.
I see the gen 1 intercoms had a firmware fix to stop disconnection issues, but there is nothing out for the gen 2 intercoms.
Thanks for any help.
I have a DS-KH6320 intercom.
The intercom is connected to my NVR (DS-7616NI-L2/16P) via Ethernet cable. This powers the intercom (POE), and allows me to record the intercom camera.
However, the intercom is connecting to hik-connect via wifi. I cannot find a way to make it connect to the internet through the nvr. Is this possible?
Every day, the intercom is loosing connection to hik-connect. The wifi signal appears strong, and wifi is always “connected” in the intercom menu.
I wonder if the router is causing an issue maybe.
I thought if I could get the hik-connect connection through the Ethernet via the nvr, it would be more reliable.
I see the gen 1 intercoms had a firmware fix to stop disconnection issues, but there is nothing out for the gen 2 intercoms.
Thanks for any help.