Firmware Hikvision DS-2SE4C425MWG-E/26(F0) PTZ firmware upgrade fails?

[grayantrax]

Hello guys, kindly help me out.

I have a DS-2SE4C425MWG-E/26(F0) PTZ I am trying to upgrade/update its firmware but all in vain. I have set the server IP at 192.168.1.128, and disabled firewalls and antivirus.

Then I restarted the camera, and it detected the server, but it wouldn't complete the upgrade. It stopped at Transmitting.

 

[Phil]

Is there a reason / back story to why you are using TFTP for your firmware update rather than the normal tools & methods?

 

[grayantrax]

Is there a reason / back story to why you are using TFTP for your firmware update rather than the normal tools & methods?

YES, the reason is that I have this Tandemu PTZ camera that I can view in the SADP tool, browser, ivms and on the NVR. I can change the password, IP address, and even all other configurations, but it will never show images or video. I have worked with HIK and other CCTV cameras for over 10 years so I do understand I have tried all sorts of methods, but all in vain.