Hi gents,
I'm not sure what happened, but the exit button has stopped working on the KV6113, its connected to the KH6320-WTE1. I removed the button and connected the wires directly to rule out the switch, but it’s still not unlocking.
It had been working fine for almost a year, so the wiring seems solid. Is there any setting that might affect the unlock function before I proceed with a factory reset?
I can open remotely from the hikvision app, and the KH6320 screen.
Thanks.
I'm not sure what happened, but the exit button has stopped working on the KV6113, its connected to the KH6320-WTE1. I removed the button and connected the wires directly to rule out the switch, but it’s still not unlocking.
It had been working fine for almost a year, so the wiring seems solid. Is there any setting that might affect the unlock function before I proceed with a factory reset?
I can open remotely from the hikvision app, and the KH6320 screen.
Thanks.
