No night mode or IR?

[uncle albert]

Vivotek IB8369 will not switch to night mode either automatically or manually. Any ideas please?

 

[Phil]

Are you accessing via a web browser?
Might it be that the setting changes are not actually happening?
Try running the browser as an admin user.

Run Internet Explorer as an administrator

Sometimes Hikvision devices fail to save settings, clips, files etc unless you are running your Internet Explorer browser session with administrator rights. You need these rights to create new files. It's simple to do: Step 1 - Begin typing Internet Explorer in the 'Type here to search' box at...

www.use-ip.co.uk

 

[uncle albert]

Thanks for the reply.
I am not well up on this sort of thing, so what you are asking/suggesting doesn't mean a great deal to me.
I run 5 cameras using my desktop pc and software from icatcher....console 6.1.
I have checked all the settings using Installation Wizard2. All the other cameras are fine so I am beginning to think that maybe the camera itself has developed a fault.

 

[Phil]

It's a possibility.
It's a model that has been available since about 2016, so may be a few years old now.