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Troubles after updating all equipment

Bukaj

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Few days ago after updating all equipment (cameras and NVR) I came across strange problem. Smart events (human/vehicle identification) no longer shows on a timeline (as red markers). It was the most useful feature for me. I have no idea what causes this because I've updated cameras and NVR simultaneously.

Dual-VCA in cameras is ON
Save VCA Data in NVR is ON
Enable Motion Detection in cameras is ON
Human and vehicle targets is ON

iVMS and NVR shows Smart events on timeline but to see that I have to draw area (before update I didn't have to do that to see red markers with human/vehicle detection.

I\ve downgraded NVR and camera to older firmware but this didn't solve the issue.

DS-7608NXI-K2 V4.83.011 build 241205
WD Purple WD40PURX-78GVNY0
DS-2CD2043G2-IU V5.7.15 build 240411
DS-2CD2043G2-I V5.7.15 build 240411
DS-2CD2087G2H-LIU/SL V5.7.15 build 240411
DS-2CD2087G2H-LIU V5.7.15 build 240411

After connecting borrowed camera (below) red markes are visible on timeline (not neccessary to draw area)
DS-2CD2047G3-LI2UY/SL V5.8.10 build 241220


I would be very grateful for any help.
 
Few days ago after updating all equipment (cameras and NVR) I came across strange problem. Smart events (human/vehicle identification) no longer shows on a timeline (as red markers). It was the most useful feature for me. I have no idea what causes this because I've updated cameras and NVR simultaneously.

Dual-VCA in cameras is ON
Save VCA Data in NVR is ON
Enable Motion Detection in cameras is ON
Human and vehicle targets is ON

iVMS and NVR shows Smart events on timeline but to see that I have to draw area (before update I didn't have to do that to see red markers with human/vehicle detection.

I\ve downgraded NVR and camera to older firmware but this didn't solve the issue.

DS-7608NXI-K2 V4.83.011 build 241205
WD Purple WD40PURX-78GVNY0
DS-2CD2043G2-IU V5.7.15 build 240411
DS-2CD2043G2-I V5.7.15 build 240411
DS-2CD2087G2H-LIU/SL V5.7.15 build 240411
DS-2CD2087G2H-LIU V5.7.15 build 240411

After connecting borrowed camera (below) red markes are visible on timeline (not neccessary to draw area)
DS-2CD2047G3-LI2UY/SL V5.8.10 build 241220


I would be very grateful for any help.
did you solve the problem?
 
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