Search results

This has been ongoing for about 6 weeks now, ever since I purchased a new laptop with Windows 11 Home 64-bit Version installed. I have another with Windows 10 Home 64-bit Version and there are no problems. Like everybody I've scoured the internet for answers, and although some are experiencing...

Looking at my system via IE, the images are out of focus, some camera's take what seems like ages to load. I start with a screen divided by 9, the main camera, a PTZ displays very badly in live view via the front end interface (IE), yet when I go into 'Configuration', 'Camera Management' and...

I have a DS-7608NI-I2 / 8P with PoE on all ports if required. I also have three PTZ's connected to it, whilst two of the PTZ's work OK, I did have a problem with the DS-2DF8236I-AELW which is a Dark Fighter (or so I believe). The problem with the camera was that during daylight hours it was...

If you look at the attached image, it shows a list of firmware updates, but what does it actually mean and what is the latest release? On the face of it, I think we'd say Ver 5.5.2 is newer than Ver 5.2.4, but what is the 'Build' bit all about? Then compare the release dates, Ver 5.5.2 has a...

Wow, what an improvement, much better than the old one. Need to go off and have a play, let's see if I can break it!

Hi, how can we see / tell which 'family' our cameras belong too?

....the worst in the world to navigate? I absolutely dread having to upgrade firmware for Hikvision equipment. Even when the correct procedure is followed with the firmware downloaded (if you can find it) and extracted to a dav file the installation fails. Why is it so difficult? I would...

Does Hikvision supply a replacement wiper blade for the DS-2DF8236I-AELW The reason I ask is that my wiper never seems to clean the lens when it has become wet. I took the PTZ down today to have a look and whilst the blade is still there, but it is at least 8mm off the lens. It does wipe, but...

I have been having a bit of trouble with one of my PTZ's, so I thought that the first thing to do was to make sure that it is running the latest firmware. Now I thought, wrongly, that this was done via the NVR, not so. I have had this system for 4 years and in all that time, I did not know...