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I administer a HiLook DVR-116Q-K1 DVR and there's a frequent issue where videos stops being recorded after HDD is full and Status changes to a very inespecific "Error" , even though "Enable Overwriting" box (Storage>Advanced Settings>Other submenu) is checked and HDD passes all tests, as...

I have a HiLook DVR-116Q-K1 and recently enabled 24/7 continuous recording on Schedule Settings. However instead of a continuous solid blue stripe on time line, the cameras are still only recording based on motion detection events. Literally, the only thing that changed was the colour of...

I have the latest version of the Android app (5.0.2.1213) installed in my smartphone and I have an issue where push notifications sent when I share a DVR with other users, which I am an admin of, are not showing. I also tried sharing via QR Code, device serial number, Hik-Connect web and...

Hello folks. I recently moved to a new house and installed a couple of Hikvision HiLook cameras (THC-B120C-P and THC-T120C-P) and an 8-channel DVR-108G-K1 recorder. The issue is that while the cameras can stream and record at 1080p (or 2MP), the DVR doesn't actually support 1080p resolution...

I have a HiLook DVR-116Q-K1 DVR (or is it a NVR?), and iVMS-4200 (3.7.0.5) tells me there's a firmware update available, as depicted in the screenshot. Does upgrading software resets settings, or only downgrading? Context: I'm having an annoying issue where I can't access the DVR menu through...

Randomly, I can't access my HiLook DVR menu through a browser, throwing me a ERR_CONNECTION_TIMED_OUT error, while it's working fine on iVMS-4200. The device status is online on Hik-Connect, I click the IP but it won't connnect. Tried adding common HTTP ports like 80 and 8080 at the end of the...

As I explained in this thread HiLook DVR-116Q-K1 Can't disable beeping for HD Error exception?, the DVR didn't overwrite the HDD once it was full, but deleted all videos and generated an HDD error exception. I formatted the drive and there's free space again, but of course I don't want to do...

Hello, my first post here, and I would like to request help for my Hikvision DVR. I have a HiLook DVR-116Q-K1 DVR installed here, and since yesterday, it started beeping due to HD Error. I don't know if it's defective, but all recordings were deleted and it says there's 0GB free space. So I...