door station

My door station either doesn't ring on my phone via HikConnect unless the app is actually open. I'm using an Android phone. Notifications are on in phone settings, call notifications are on in HikConnect. I can see a call log and video recordings in the app. The indoor stations work OK. I've...

Hi, What is the purpose of the sd card slot in this door station? I have a card inserted. I don't see any options regarding the sd card in configuration interface.

Hi, Hoping someone can assist with advising if it is possible to connect a "DS-KV8213-WME1 (B)" (2 Button, Villa Door Station) to Hik-Connect on Multiple Phones? Button 1 (Door Station) is to ring on Phone 1 and Button 2 (Door Station) to ring on Phone 2 (Hik Connect APP). Using the Villa...

Hi, I have two ds-kb8113-ime1 configured with an ds -kh6320-wte1 screen. The settings were made and redone, placing a ds-kb as main and another as slave (both as villa door station), the screen and the slave added in the "device management" tab in the main ds-kb and with fixed ips. The big...

I have Hikvision intercom door station (ds-kh6320-wte1). When somebody press the button it says (calling failed) and doesn't ring inside. Knowing that, I can play the video and remotely open the door through the internal screen or by phone (hik-connect).

After this morning's email correspondence with a Hikvision UK tech support agent, I have jumped off a bridge and will never buy another product from them. Mac owners beware. I have been reading the documentation for the new DS-KH9510-WTE1 and DS-KH9310-WTE1 indoor video intercom stations and...

I was wondering if anyone can tell me if it is possible to plug the DS-KV6113-WPE1 into one of the POE ports in the back of my DS-7608NI-K2 / 8P (8CH Hik NVR)? I have tried plugging the doorbell into the NVR, the doorbell powers up and makes noises when pressed but the NVR is stuck on...

We have recently had some customers ask us what the limitations surrounding the number of mobile devices that can be connected to Hikvision Door Stations. Indeed, it is key information to have, which is not that readily available, when considering one of these systems. We, therefore, thought...

Hi, please help me to connect my main station DS-KH6310-W with the door station DS-KV8102-VP. The wiring is done via a single direct UTP cable with 2 pairs for communication and 1 pair for power. The power is on for both stations but the indoor station displays a red picture for the main door...