Hello all , I have a 8MP 4K DS2CE72UF3TE ColorVu POC Fixed Turret Camera 40M With Light TVI White with ds- 7204huhi-k1/p this is connected via a powerline adapter. When I first logged in I could see images , I then went into the ptz control and changed resolution of the cameras and saved changes, this then stop working . I have tried logging to the web interface but just blank images. Any help would be appreciated .
8MP 4K DS2CE72UF3TE ColorVu POC Fixed Turret Camera stopped working?
- Thread starter Mvpmus
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You could try changing the resolution again in the same manner preferably at the DVR local menu not the web menu.
PTZ Controller > Iris Open > 'Output Mode' > Right arrow to the required resolution > Down arrow to 'Save & Exit' > Iris Open
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Ok but try pressing Iris Open anyway and then press right arrow, wait a few secs and press right arrow again. It may be that although there's no video (for feedback), that the commands still get through to the camera and alter the setting.
- Messages
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When you press iris open you're immediately at the resolution setting, So:
Start by disconnecting reconnecting power to camera. That will ensure that if you're already lost in the menu, it will exit. Then
- Iris Open (menu on)
- Right arrow x 1 (changes res to next setting from the current one)
- Down arrow x 7 (will land you on 'Save & Exit')
- Iris Open (will save & exit)
