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DS-7216HUI-K2/P Email Notification Images?

Frank

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I have a DS-7216HUI-K2/P.
The cameras connected to this DVR are analog cameras.
I have setup the smtp email to send the images to my email using the Basic Event settings.
While I do get some emails with 3 Images I also get some with 1 Image and others with No Images.


I also have a iDS7216HU-M2 DVR where I had the same issue but was able to resolve this using a Customized firmware for 3 images found in the HikVision UK Portal.

I tried finding one for the DS-7216HUI-K2/P but they don't seem to have one on the website?

Should the Basic Event settings be setup differently on the DS-7216HUI-K2/P DVR?
 
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