DS_7608NXI-K2/8P LIVE VIEW AND PLAYBACK PROBLEMS SADP

[IVAN G]

Is anyone having problems accessing video on SADP live view and playback I am using a HIK DS-7608-K2/8P and it was all working fine up to a week ago when it started stuttering when opening live view and playback then it stopped giving me video in the screen after a day or two. You can strangely still get the view on the full screen but dont have the function of pause rewind and the likes. It happened after a windows update I did wind back the update but still the problem persists. I even deleted SADP from the computer and reinstalled it and that did not fix the problem. I am on windows 11.
Any help would be appreciated

 

[johnfitzy]

You are not alone... you need to reload the browser plug-ins... check this thread...

M Series NVR - Firmware V5.04.070 Release 250828

New firmware is available on Global EN and UK&IE EN DS-7616NI-M2/16P product pages (not on USA EN). No release notes. DS-7616NI-M2/16P

www.use-ip.co.uk

(Don't worry about the thread title mentioning M series firmware... most of it addresses the problem you are having.)

You mentioned SADP, but that is not involved here...

 

[johnfitzy]

In your case, it might be as simple as clicking on "Download Plug-in", closing the bowser, installing the plug in that was downloaded (just run the .exe), and maybe restarting your PC... try that!