Hik-Connect Hik-Connect Event Playback showing alarm triggering

[alexdel]

Hi,
I would like to help me if it’s possible.
Is there any way that Hik Connect app can show me during alarm playback what actually trigger alarm (for example with a green box as I have seen)? Because I have a lot of false alarms and I would like to know what triggers the smart event alert.
The area that covers is to big and when I playback the alarm video i cannot find out what triggers the alarm.
Thank you

 

[Kyle]

Hi @alexdel

I'm not aware of a way to see the trigger box overlays in Hik-Connect unfortunately.

You will need to log into the NVR and use the playback menu to see these in a web browser or on iVMS-4200 - make sure that you have "rules" enabled in the Local menu though.

You may need to use IE mode to access the Local menu:

How-to: - How do I use Internet Explorer mode in Microsoft Edge to connect to my CCTV equipment on Windows 10 & 11?

There are some IP camera and NVR models that do not work well when you try to connect to them in modern web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox, etc.), as they use firmware designed for use on the Internet Explorer engine. Now that IE11 is being retired from Windows...

www.use-ip.co.uk

 

[alexdel]

Hi @alexdel

I'm not aware of a way to see the trigger box overlays in Hik-Connect unfortunately.

You will need to log into the NVR and use the playback menu to see these in a web browser or on iVMS-4200 - make sure that you have "rules" enabled in the Local menu though.

You may need to use IE mode to access the Local menu:

How-to: - How do I use Internet Explorer mode in Microsoft Edge to connect to my CCTV equipment on Windows 10 & 11?

There are some IP camera and NVR models that do not work well when you try to connect to them in modern web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox, etc.), as they use firmware designed for use on the Internet Explorer engine. Now that IE11 is being retired from Windows...

www.use-ip.co.uk

Hi and thank you for your answer.
Can you help me in a couple of things?
Where I have to go to enable the “trigger box”?
First of all on ivms 4200 as also from my NVR menu.
My NVR is the 7732nxi.
Also do I have to do it for every camera that is on my NVR or is a general setting that applies to all of them?
Thank you

 

[Kyle]

On iVMS-4200, you need to go to System Configuration>Image and make sure that both VCA Rule and Overlay Rules on Captured Picture are turned on:

When viewing on the NVR's local interface, you should see a toolbar appear when you hover over the camera streams in live view and playback - you just need to click on the Show / Hide VCA Info button on this:

 

[alexdel]

On iVMS-4200, you need to go to System Configuration>Image and make sure that both VCA Rule and Overlay Rules on Captured Picture are turned on:

View attachment 8043

When viewing on the NVR's local interface, you should see a toolbar appear when you hover over the camera streams in live view and playback - you just need to click on the Show / Hide VCA Info button on this:

View attachment 8044

Thank you.
So if I enable them from NVR this doesn’t mean that I will see the green box from ivms or web browser? I will have to enable them separately from anywhere I watch? Is that right?

 

[Kyle]

No worries
Yes, that's right, you'll need to enable them separately on each interface.

If you are using a web browser, then you will need to use Internet Explorer initially to enable the rules.
When you connect to the NVR in IE you should see a Local menu under Configuration - this is where you enable the rules:

 

[alexdel]

No worries
Yes, that's right, you'll need to enable them separately on each interface.

If you are using a web browser, then you will need to use Internet Explorer initially to enable the rules.
When you connect to the NVR in IE you should see a Local menu under Configuration - this is where you enable the rules:

View attachment 8046

Thank you for your help.
So is there any way to have this green boxes on Hik-Connect too or not?

 

[alexdel]

No worries
Yes, that's right, you'll need to enable them separately on each interface.

If you are using a web browser, then you will need to use Internet Explorer initially to enable the rules.
When you connect to the NVR in IE you should see a Local menu under Configuration - this is where you enable the rules:

View attachment 8046

Actually I have not have a local option when I log in from web browser