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iVMS-4200 Problems with adding my DVRs to IVMS 4200?

Randel07

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Problems with the IVMS 4200

I have a hik connect account to which I add my DVRs, I can see them well remotely, I recently installed IVMS 4200 to make a type of local recording on a PC, the process for local recording worked, but when it came to connecting my hik connect a single group was created with all the cameras from the different DVRs, when I try to create a group it is only created with 11 cameras and I cannot add more, it gives me this error:

ds.png


After creating the first group with 11 cameras, I create a second group which does not allow me to add any cameras. If I delete a camera from the first group which has 11, in the second I can only add 1 camera. If you would be so kind, could you tell me What would be the problem and how to correct it.

gjh.png




Modelo​
Canales​
Tipo​
Camaras​
Disco​
Dias Grabados​
EV4008TURBO
14​
Hibrido​
6 IP​
4TB​
28​
EV4008TURBO
8​
DVR​
5 Analog​
2TB​
40​
DS-7108HQHI-F1 / N
8​
DVR​
6 Analog​
1TB​
12​
EV4008TURBO
8​
Hibrido​
8 Analog​
1TB​
41​
EV4032TURBO
32​
Hibrido​
27 Analog​
1TB​
41​
EV4008TURBO
14​
Hibrido​
6 IP​
1TB​
10​
 
Hi @Randel07

Can you please confirm a few things to help us understand the issue better?
  • Which version of iVMS-4200 and Windows OS are you using?
  • Are the cameras you are trying to add to the second group already added to the first group?
  • Are the cameras you are trying to add to the second group connected via your Hik-Connect account, rather than IP address?
 
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