Hi all,
Pretty urgent as I go away on holiday in two days and this is the last thing that I need.
I noticed that ALL my notifications are anywhere between 5-40 minutes delayed. This is on both cameras AND AXPro System.
Even arming the system it takes 5-40 minutes to notify me on my iPhone (it was usually 2-3 seconds) and the same with any other notification.
I've just checked and it looks like Hikvision have done an update to the app (so I updated) and now in the notifications it reads out ''Alarm System Armed'' etc.... cool feature.... only thing is its delayed! So they've done something to it.
Just wondering what the best plan is? Obviously, with me being in away in 2 days it couldn't have happened at a more inconvenient time as I was relying on this to give me timely notifcations should anything occur.
To make it clear, everything has been working fine since early on today. My first realisation is the postie didn't pop up on my phone before pressing the bell (which is usually the case).
Thanks all!
I want to add I have tried;
Changing verification password on NVR, disabling Hikconnect on NVR and reenabling -- this was BEFORE i realised that also my AXPRO isn't working... so once I figured that isn't working I guess its 100% a Hikconnect issue instead of it being an NVR issue/setting.
Pretty urgent as I go away on holiday in two days and this is the last thing that I need.
I noticed that ALL my notifications are anywhere between 5-40 minutes delayed. This is on both cameras AND AXPro System.
Even arming the system it takes 5-40 minutes to notify me on my iPhone (it was usually 2-3 seconds) and the same with any other notification.
I've just checked and it looks like Hikvision have done an update to the app (so I updated) and now in the notifications it reads out ''Alarm System Armed'' etc.... cool feature.... only thing is its delayed! So they've done something to it.
Just wondering what the best plan is? Obviously, with me being in away in 2 days it couldn't have happened at a more inconvenient time as I was relying on this to give me timely notifcations should anything occur.
To make it clear, everything has been working fine since early on today. My first realisation is the postie didn't pop up on my phone before pressing the bell (which is usually the case).
Thanks all!
I want to add I have tried;
Changing verification password on NVR, disabling Hikconnect on NVR and reenabling -- this was BEFORE i realised that also my AXPRO isn't working... so once I figured that isn't working I guess its 100% a Hikconnect issue instead of it being an NVR issue/setting.
