Search results

I've mentioned this for several years but now I'm making a dedicated thread. On my Android phone, when I get a smart event notification I click on it. It takes me directly to that notification, which allows me to view the video, etc. However, I can now back out of that notification and I'm in...

Anybody else having huge problems with this junk service lately? For weeks playback of event notifications has been broken. Live view, although slow, works fine. But every single playback of a notification loads to around 90% and then fails with an error message. I'm so tired of this garbage app.

Version 4.20.1.1126 just arrived today.

Just upgraded to Windows 11. Now when I go to the Hikvision web interface for my NVR, I get no video fees from my NVR. It doesn't work in IE, Edge, or Chrome. I've cleared cache in all three browsers with no success. I've noticed a problem we had years ago, where it constantly prompts me to...

I've got an I series NVR on firmware 4.50.000, with eight 2355 G1's attached. I just bought this 2347 to try it out. I simply removed one 2355 and attached the 2347, assuming the PNP would take care of it. On the NVR GUI it just constantly says "detecting IP camera" and goes nowhere. I did a...

Just purchased this camera as an experiment to see what it will do on a particular part of my property. There is *nowhere* in Hikvision's various firmware download portals showing firmware for this model. Is this just the standard G1 firmware, just like for the 2335 and 2385? If so, why doesn't...

I have three Cat6 cables running from the attic of my home, through the inside of a breezeway, then into my garage. Two cables are for cameras, one is for an auxiliary wifi router in the garage. My garage is powered by a 220v line that is buried in the backyard in conduit and comes up into the...

I'm having a very strange problem with HikConnect. First, I am no longer getting any notifications. Second, I have a couple dozen notifications from 18 days in the future, all at exactly the same time of day, on Saturday, November 28th! I cannot delete them. I've deleted the app and reloaded...

For those of us who wired our own IP camera systems this is not good news. Monoprice Cat6 cable sold on Amazon has been recalled due to fire hazard. I've got about 600 feet of it in my house... https://www.cpsc.gov/Recalls/2020/monoprice-recalls-ethernet-cables-due-to-fire-hazard#

Phil/Dan/Kyle: The new HikConnect update that got pushed out a few days ago broke the ability to temporarily disable notifications as seen below. You can toggle the "notification" switch to off, but as soon as you back out of the screen it enables again. This is such a useful feature. Could...

I often see threads asking for help in recovering lost login credentials. Here's my suggestion to make sure you never need to ask for that help: 1 - in whatever email platform you use - Yahoo, Gmail, whatever - create a new folder called "Hikvision" 2 - send yourself an email with all of your...

My internet service provider is changing to higher speed fiber, which requires a change of the gateway/modem. I currently have the modem in bridged mode, allowing a Netgear router to handle everything relating to internet connectivity. Is there anything I should do, copy, make note of, before...

I can't believe I haven't noticed this before. One feature in the app allows you to disable alarm notifications (NOT push notifications) for whatever reason - for example, you are at home during the day when normally your NVR schedule would cause line crossing/intrusion alarms. If you disable...

Phil/Dan - something you guys might want to check with Hikvison about. On an android phone with Hik Connect, you will get an alarm notification in two ways. One is that the Hik Connect app icon will show a small red circle with the number of alarm triggers. The other is that you get a...

This one is for Phil/Dan: When I get an alert from the Hik Connect app (Android) that there is an intrusion/line crossing event, I get a notification on my phone. If I go straight into the app, Notifications tab, and try to play the video, it fails every time. However, if I first click on the...

About eight months ago I installed a Hikvision I-series NVR with eight 2355/2385 cams. I've always had three cams that set alarms on either intrusion or line crossing at both dawn and dusk each day. Those three cams are oriented the same direction, west, which is different than the remaining 5...

Since installing my system in February, I've run firmware version 4.1.64. During that time I added four 2355's and one 2385. All five connected within 60 seconds when added to a POE port. A few weeks ago I upgraded my NVR firmware to 4.21.005. Shortly thereafter I attempted to add a sixth...

Love my new 2455 cube, but it's white color really stands out in my entertainment center. I wanted it to blend in with the rest of the components so I took it apart, painted it satin black, and it looks great. It's a super easy job. I used adhesion promoter and satin black for plastics...

I've got two more 2355 cameras coming in, because having two empty camera channels is killing me lol. Is there a way to copy all camera parameters from one of my current cameras to the two new cameras once hooked up to POE channels 7 and 8 and activated? I see that under the camera's config...

When researching my first security camera system, one of the things I found intimidating was making my own cabling from the NVR to the cameras. I'm adding an interior camera to my system so I thought I'd create a DIY guide to making Cat5/Cat6 cables for those who want to do it themselves. Here...