Choosing a compatible replacement camera?

[frances]

Hi all,

My mother has a Hikvision camera system Model number DS 7204HUHI-K1. It was installed a few years ago. Recently one of the cameras disconnected from the screen. The original installer took a look and cut the wire to that camera and threw it in the bin, damaging the screen in the process. He quoted her €595 inc. VAT to replace and refit the camera or €3200 to replace the entire system which was his recommendation. (incidentally he lives 10 minutes away and was on the property for 20 minutes and charged a €100 call-out fee)

Needless to say I feel this is excessive having looked at the cost of these cameras to buy. She is elderly and lives alone rurally so is an easy target.

I asked an electrician to take a look and he told her to buy a new camera and he would re-install. I've found a supplier but I don't know the compatible cameras for this model. The supplier suggested Hikvision DS-2CE78H0T-IT3E 5MP POC Turret Camera 2.8mm but they won't take responsibility for whether or not it's the correct model.

Any help would be very much appreciated.

 

[Dan]

Hi @frances

The specs for the DVR you have says it can support 5MP analog cameras, so there shouldn't be any issue using that camera with the existing DVR.

 

[frances]

Thanks so much Dan, I really appreciate your input. I'll order that and have the electrician install it for her

 

[JB1970]

He quoted her €595 inc. VAT to replace and refit the camera or €3200 to replace the entire system which was his recommendation.

OMG - I'm gobsmacked at that. I won't discuss pricing on here but needless to say that installer should be featuring on BBCs Rogue Traders program.