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Hi just wondering could anybody help me I have an ony-x dvr and can't access the setting keeps saying access denied any help would great thanks
J
Hello Dan I am attempting to export several hours of video from a hikvision NVR 4.0. It is not working. I tried creating smaller clips. I tried several formats of flash drives.. I tried flash drive 2.0 and 3.0. The files I chose to export will populate in the dropdown menu on the top right corner. The first video file will export up to 40% and then stop. Have you seen this before? Any suggestions?
Dan
Dan
Hi @jarmack We have not seen issues with downloading multiple files before, it may be to do with the size of files you are trying to download. How big/long are each of the files that make up your hours of footage?
J
jarmack
the DVR appears to parse them into half hour increments when attempting to export. The first file goes to 40% then stops. I tried making a small 2 minute clip and exporting that but still the same results 40%, then stops.
Dan
Dan
What firmware version is your NVR currently running?
Just installed a new hikvision kit. one camera fails. I plugged direct into the DVR and no issues, I then tested the cable to the patch panel, no issues. Plugged in again on its arm and it came up but then a few minutes later it went down. I can’t seem to get it up any more and just says no link. If I unplug and plug back in I can see the IR testing but can’t seem to get any connection or status to appear in the NVR.
3xposureofficial
3xposureofficial
I understand however I have all the correct tools and have crimped many a RJ45 and patch panel. The cables are clearly fine if they are transmitting data and power, as an example, one at the in laws has been working for some time but disconnected at 2 in the morning and has not come back on
Dan
Dan
I understand, but whether it's your first time terminating cables or you have years of experience, one of our first recommendations when seeing an unreliable network connection is always to test the cable because there are many different ways cables can fail/stop working correctly and it is best to eliminate the cable as the issue early on.
3xposureofficial
3xposureofficial
Guess what, a new cable run as annoying as it was worked haha! Just bizarre
C
Hi Dan
Can you help me find firmware for my NVR DS-7104N-SN / P
Best regards
Dan
Dan
Hi @casper2

This model has long been End of Life and so the last firmware I can find is v3.0.21
hi dan, i have a issue about face detection. i have a DS-7716NI-I4 running firmware V4.50.010_210322, in combination with a DS-2CD4B26FWD-IZS Firmware_V5.5.91_210429 and a DS-2CD2327G1-LU firmware 5.6.5_200316.
both cameras have face detection, option is selectable in nvr gui and camera gui, but no faces detected or recorded.

thanks dan,
Hi, I have

NVR DS-7608NI-K2 and i want to update my firmware, how do i do it?​

A
ADeen
Go to: Downloadable file
Scroll down to Firmware; save and extract the file 'digicap.dav' move to the same location if you want to.
Log on to the NVR; under 'System' click 'Maintenance' and at the bottom you'll see the upgrade section.
Then click 'Browse' and locate the extracted file.
Hi Dan, could you help me with my DS-2CD3145F-IS camera, I need to update it but it won't let me from the web or with the batch confuration tool.
The camera has the menu in English, but the problem is that I connect it to the nvr and it generates language incompatibility,

I would appreciate your help.
Dan
Dan
See my response in your forum thread
Hi Dan on your post about shutting down a hikvision NVR, one option is the remote restart and turning off the NVR during restart to effect a safe shutdown.
Dan
Dan
Hi @Alexamation

Is this a question? What do you need help with?

Can you link the thread you are talking about because there are 1,000s on this forum?
Hi Dan, I am struggling to get started on my new HIKVISION DS-7608NI-I2/8P 4K 12MP POE NVR 8 i have installed 2no 6 Tbite HD connected all as shown on part 2, but for some reason nothing much showing on display, it is connected with HDMI, a window shows after a while to say shut down in 30 seconds, any idea what to to try next?.
Regards
Would you be able to perform a password reset for my HIKVision. I've used the SADP tool and emailed HIKvision without any luck, and also tried TFTP with no luck as well. I have the file (from SADP) and a serial for the box.

If I do get the box reset do the cameras also need reset, not sure if they are IP Cameras or merely cameras that plug into the box. They do plug into the back of the box.
CQR-View
CQR-View
Theres a couple of factors you need to be aware of:
Tech Support Assistance filters back from the Authorised Purchase. So you will need to Contact the Person or Distributor you bought it from, as long as the Equipment is Authentic & Purchased through the Correct Channels, then Technical Assistance will not be Refused.
Are you in the UK?
H
horse
I've the same request. I've a DS-7604NI-K1/4P that I bought off Facebook, none of the previous two owners know the dealer. It works, but Hikvision don't want to help and I'd rather have a clean system. Happy to pay for this
Hi Dan,

Can you give me some idea how to open garage door with smartphone via Pgm output on Hikvision Hybrid Alarm Central, searched the web but can't find anything, can send pictures of alarm central and garage door switch if needed.

Thanks.
Dan
Dan
Hi @boss007

Your post was stopped by our spam filter, I have approved the post and so it should now be public on the forum.
Hi Dan,

I've only just joined the forum and posted a thread asking if it's possible to mix cameras on the same system but it seems to have disappeared. I have scanned through the forum rules and I don't think I have done anything wrong.
Any ideas?

Regards,
Gary.
Dan
Dan
Hi Gary, your post was caught by our spam filter. I have now approved the post and it should now be public on the forum.
Dan, ANPR operational range.

I have 2.8-12mm 2CD4A26 /P what in your opinion would be the effective plate capture distance when zoom right in, say for a daylight scene senario.

Regards

Karl
Dan
Dan
I don't have details for the 4A26/P model but the installation document for the newer 7A26G0/P-IZS it suggests that at 12mm you will have plate recognition up to roughly 12m.
Screenshot 2021-04-14 at 13.57.14.png

I have also attached the full install guide for further advice on the best way to install for your location.

Attachments

K
Karloslejackel
Many thanks Dan,

I will give this a good read. Looks like a 8-32mm is going to required as the distance from the mouting location to road is >12m

Cheers again for the info
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Reactions: Dan
Hi phil,
My Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point.
the DVR is connected to my LAN, i can ping to it and it got a DHCP address
i tried to change the server not succuss, also change the ip address from DHCP to static IP, and nothing work i still got error code (2*2002) offline
Many thanks
Hi Dan,

Quick question, I have a DS-2CD4B2(3)FWD-IZS, Having searched the a few avenue's can seem to find a refrence for the No 3 in the part number. Any idea what this means?

Just one other thing, ANPR variants again. Does the presence of /P, mean a camera is able to record plate detail locally to SD card. If so do non /P variants require a NVR to capture the plate info?

Regards

Karl
K
Karloslejackel
Struggling to upload an actual image of the label, I added the brackets to highlight where the number 3 was located within the part number so the brackets aren’t normally present. The following is how it appears DS-2CD4B23FWD-IZS on the box. The year of manufacture is 12/2020. This particular variant doesn’t create many hits during web search’s.
regards
Karl
Dan
Dan
Ok, when googling without the brackets the majority of the sites that are listing this model have European URLs (.de/.fr/etc...) so I can only think that this must be an EU specific model that was only ever sold in the EU, as a UK company that has never seen this product listed before there is little detail we can give you about the product.
K
Karloslejackel
Cheers Dan, Ok this particular camera did originate in France so hence I guess why no one in the UK recognised the part number. It was given to me so can’t grumble and it’s brand new.
Cheers
Karl
L
Hi Alastair, I also have the same problem with Hikvision color vu at night. Can you confirm which power cable did you change please?
Hi Dan

Bought a business that has cameras from 2013/2014 and wanted to add an NVR. Which one do you recommend DS-7616NI-I2/16P Or DS-7616NI-K2/16P?

Thanks
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