hikconnect

We've had a DS-KD8003-IME1 gate intercom and it always puzzled why hik wouldn't add temporary pin option to allow for deliveries and the like. I just noticed in the HikConnect app that our DS-KV6113-WPE1 doorbell does have a temporary pin option now. What gives? Why one device and not the...

I posted a while ago about no previews when opening the app as only 2 out of my 5 were loading previews when opening my app. I have just transferred over to a new phone today and now the previews just don’t load at all as seen in the picture. The driveway preview was the same but when I...

Hi – I recently added a Hikvision doorbell and indoor station (DS-KV6113-WPE1(C) and DS-KH6320-WTE1). This adds to a system including a DS-7616NI-I2/16P NVR and 10 various Hikvision cameras. The doorbell is set up and rings through to the indoor station. All the other cameras are also added to...

Hi, I recently updated my cameras all to the latest version. Model (DS-2CD2387G2-LU) and software version (V5.7.14 build 231213). Previously when i opened the hik connect app and it has loaded, all my cameras would essentially take a snapshot at that moment in time and show me the latest...

My NVR Model Number - DS-7608NXI-K1 Cameras Model Number - In Attach PNG Any Suggestion

Hi everyone, can someone who has the device tell me if there is a setting in the hikconnect app to disable or long press the button to open the door? I just want to make sure I don't unintentionally open it.

Had to update sharing settings but they seem to have disappeared on Hikconnect 6 iOS app. I can only share now, don't see the option to update sharing settings, view or remove sharing altogether?

I have a 3rd party ONVIF camera that has motion detection capabilities. It's successfully added to an NVR channel, and all functionality works. Within the camera app, I have motion detection enabled, and in my NVR (DS-7608NI-I2/8P) I can select "Basic Event" > "Motion". However, even though on...

Anyone having issues viewing video from video intercom (DS-KD8003-IME1 in my case) from HikConnect? My Android phone rings (latest version of HikConnect), but there is no video image. I can press the open door button but no matter how long I wait, no image loads. Either on wifi or mobile data...

I bought this CS-TY1 camera, directly from Amazon UK, as returned pile of items. I have the original box, but I am not able to add it to Hikconnect, cause itnis still bind to previous owner. Is there something I can do in this situation?

Hi there, i installed an DS-7616NI-Q2 in a building and the tenants keep changing the aliases of each camera. There is a way to prevent this? and in another topic its kinda concerning that anyone can see the public ip of the device entering in his hikconnect page under other´s shared devices...

Hello, we have found some problems with our CCTV systems The first system: NVR: DS-7608NI-E2 with 4 cams set to (mainstream)1920x1080 10 fps with variable rate and (substream) 640x480 10 fps with variable rate. The second system is: NVR: DS-7616NI-K2 with 11 cams set to (mainstream) 1280x720...

Hi all, I am looking to add a doorbell/intercom (Hikvision DS-KD8003-IME1 and suitable indoor station) to my existing system (NVR and cameras) and would be grateful of some advice or reassurance on the compatibility with Hikconnect. I have hikconnect on my Iphone and connect to my existing NVR...

So recently moved into new home with a 3 camera hik connect set up and the previous account holder and home owner won’t unbind or reply to requests to unbind. Is their any other way of bypassing this as getting an answer from Hik themselves is near impossible.

Does the hik-connect mobile app use internet to display when both the mobile & the DVR is in the same network? I have a limited internet connection. So I want to know whether is use the local network or data from my internet package.

Hi I’m a novice networker, but set up a new hikvision cctv system. My 8 cameras are all wired in via switches, not directly into the nvr. I used a monitor during setting up the nvr but now have the monitor disconnected. From my iPhone and using hik-connect app, I can view the nvr and the...

hi All, Just purchased a hikvision DS-2CD2347G2-LU 4 MP ColorVu Fixed Turret Network Camera. I have it setup for notifications sent to the Hikconnect v4.11.0.1204 Android and i`m receiving them fine and it displays an image on my phone notifications, but when i press the option to play it goes...

Hi, My kit finally arrived and I have the system installed and been playing around with it for past few days. Mostly impressed, and I'm glad I went for the ColorVu cameras. The nighttime image is great, compared to IR black & white for residential property. Anyways I've figured most things...

Hey guys, So not sure what happened but my cameras on my Android app aren't loading anymore. They're just stuck at 50-60% but nothing happens after, both in Live View and Remote Playback. I can just access the cameras via my local web browser GUI though, and all seems fine except when I'm...

HikVision Tech Support have just uploaded three new How To videos to their YouTube channel - embedded below. For further information on Hik-Connect, please see this overview thread: https://forum.use-ip.co.uk/threads/hikconnect-in-a-nutshell-how-does-it-work.1519 And this thread collating...