Firmware M Series 5.04.020_241106 Released - Issues/Avoid

[Paesano]

I updated a while back but inly jut reported here.

And yes effects different cameras, i have 5 colorvu and a cheap amazon tapo camera which has the same problem as the colourvu camera

What camera model with fw version does it not effect?

 

[stuhope123]

What camera model with fw version does it not effect?

I dont know exactly without checking, but its the same camera and firmware of a camera that it is effecting, so cant be cam/cam firmware related

 

[JB1970]

I've just pinged another e mail to Hikvision support uk, as it has been around 6 weeks now since I reported (and they confirmed) the problems.

 

[Paesano]

I dont know exactly without checking, but its the same camera and firmware of a camera that it is effecting, so cant be cam/cam firmware related

That's interesting. I guess the only way to figure it out is if you have different settings between the two.

 

[Paesano]

I've just pinged another e mail to Hikvision support uk, as it has been around 6 weeks now since I reported (and they confirmed) the problems.

I'll keep my fingers crossed!

 

[JB1970]

I've just pinged another e mail to Hikvision support uk, as it has been around 6 weeks now since I reported (and they confirmed) the problems.

I just received a response:

"Hi John

This case is still under investigation, we will update you once we confirm the situation."

I 'd best not hold my breath then.....

 

[Paesano]

I just received a response:

"Hi John

This case is still under investigation, we will update you once we confirm the situation."

I 'd best not hold my breath then.....

Well I hope I don't get any new NVR's shipped to me with this FW version or else the first thing I'm going to do is have to downgrade it.

 

[JB1970]

Well I hope I don't get any new NVR's shipped to me with this FW version or else the first thing I'm going to do is have to downgrade it.

I'd be tempted to go back to the V4 firmware. I've been racking my brains to find a reason not to. None of the issues I mentioned at the start of this post (and that have been brought up elsewhere) exist in 4.63.020_230808. Pros and cons for downgrade to version 4:

Pro's

1. AcuSense markers for motion work in that version locally
2. AcuSense markers for motion work in that version for Hik-Connect
3. Intercom Door Stations can be added easily for recording etc without workarounds
4. Doing a VCA search can be quickly carried out in a few clicks without tarting around trying to manipulate the line or box corners
5. Doing the above VCA search does not cause the clip, tag, zoom toolbar to stop appearing
6. Zoning of cameras for Hik-Connect event notifications was already available in that version so you're not missing out on that
7. Easy to use layout

Con's

1. It's a year and a half out of date (but works)
2. The very latest (very broken) V5.04.020 finally supports Safari on Mac for Live View and Playback