Firmware M Series 5.04.020_241106 Released - Issues/Avoid

[Paesano]

An update...

View attachment 12033

and another today....

Hi John



For the filtering on the HC app and Local monitor we have replicated this issue and passed the information to our HQ team.

However, the missing timeline, we weren't able to replicate in-house. However, we have passed this back to our HQ team to test also.




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Many Thanks

Hear any updates from them?

 

[JB1970]

Hear any updates from them?

Nothing unfortunately which is somewhat disappointing. It’s making me look at shifting to equivalent Dahua products.

 

[johnfitzy]

NVR 5.0 ... Has anyone tried using a "Device Group" ...

I created a new group "Active" and moved all my cameras into that group (when you move a camera to a group you create, it is removed from the "Default" group, so any particular camera can only be in one group).

Problem (bug?) is, after a reboot of the NVR, random cameras move back to the "Default" group.

Has anyone else seen this?

 

[Kyle]

I think this is the version is was mentioned to fix the access control devices, so will be interested to see if that’s the case!

Unfortunately it hasn't, but the next version should (V5.04.050)....
Update here:

Firmware - M-Series Firmware v5.03 Released

V5.03.020_240904 Is out https://www.hikvision.com/en/products/IP-Products/Network-Video-Recorders/Ultra-Series/ds-7616ni-m2-16p/?q=ds-7616ni-m2-16p&pageNum=1&position=1&hiksearch=true Another very minor release by the looks of it. I wonder if we'll ever see the AcuSearch functions supported...

www.use-ip.co.uk

 

[Ray Arts]

I tried updating my DS-7608NI-M2 from 5.03.020 by selecting the update file but I get an "update error". Did anyone came across this one?

 

[JB1970]

I tried updating my DS-7608NI-M2 from 5.03.020 by selecting the update file but I get an "update error". Did anyone came across this one?

Keep in mind that if you do manage to update you will lose functionality as described at the start of the thread. The issues described have been replicated by Hikvision so it's not just a case that they affect some users. Downgrading will de activate the NVR and will need to be setup virtually from scratch.

If you get update error:

- Ensure the file is extracted and you are browsing to 'digicap.dav' and not the compressed file
- Make sure you have the correct file as 'update error' will occur if you've selected the wrong platform (IE the one for the NXI version)
- Clear your web browser history and try again
- Try another browser

 

[Ray Arts]

Keep in mind that if you do manage to update you will lose functionality as described at the start of the thread. The issues described have been replicated by Hikvision so it's not just a case that they affect some users. Downgrading will de activate the NVR and will need to be setup virtually from scratch.

If you get update error:

- Ensure the file is extracted and you are browsing to 'digicap.dav' and not the compressed file
- Make sure you have the correct file as 'update error' will occur if you've selected the wrong platform (IE the one for the NXI version)
- Clear your web browser history and try again
- Try another browser

Thanks, I will refrain from updating. I would expect Hikvision to pull back the update given the findings until they resolved this.

 

[JB1970]

Thanks, I will refrain from updating. I would expect Hikvision to pull back the update given the findings until they resolved this.

Yes they're slow to resolve it. I reported the issues to UK support on Nov 22nd; UK Support confirmed the issues and said they'd pass to HQ on Nov 29th. We'll have to see whether version 5.04.050 that Kyle mentioned two days ago will resolve it; that is slated for release 'after Christmas'

 

[johnfitzy]

Looking for a solution for my problem with GUI 5.0 G5s(v5.7.17 and v5.7.18) firmwares and my NXI-K NVR

New G5 camera firmware V5.7.19 build 241207 available on some product pages

 

[alfaclvi]

New G5 camera firmware V5.7.19 build 241207 available on some product pages

Thanks..
I'll try that on my old DS-2CD2047G2L

 

[Paesano]

Yes they're slow to resolve it. I reported the issues to UK support on Nov 22nd; UK Support confirmed the issues and said they'd pass to HQ on Nov 29th. We'll have to see whether version 5.04.050 that Kyle mentioned two days ago will resolve it; that is slated for release 'after Christmas'

Hopefully soon after Christmas. Since it looks like the NXI version just got an update which I didn't see posted a few days ago.
iDS-9632NXI-M8/X