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I just randomly checked one of my NVRs playback function today and I am getting the "no record file found" error for all cameras. Panicking a bit as I don't know how long this has been not recording for. Always been fine in the past. All my other NVRs are working fine. iVMS-4200 v3.10.1.5...

I updated an H8 firmware ANPR camera (iDS-2CD7A26G0/P-IZHSY) to the latest firmware on the UK portal (V5.8.20 231024) But now I see the captured photos have the camera view OSD text overlay included on them (actually over the photo). This is bad for two reasons: 1) It's not necessary as you...

I just installed a new ANPR camera (iDS-2CD7A26G0/P-IZHSY with H8 firmware on v5.7.80) to replace an older failed model. Some previous model HikVision ANPR cameras used to log a "NOPLATE" read in the case where they detected a vehicle but could not read a plate. (older ones did not do this at...

For the last week or so when I go to the UK portal I either get an error page with some HikVision email links or a portal site with seemingly no Firmware. And it can change minute to minute for some reason. Does anyone know if the UK portal being retired? Links are...

I recently installed iVMS 3.9.0.5_E (on Windows 11). Due to problems I uninstalled previous version, rebooted and installed this new version so in theory its a fresh install. I am having 2 main problems and wondered if anyone else experiencing issues: 1) When I start main view all the feeds...

I upgraded my iVMS-4200 from V3.3.1.8_E to V3.9.0.5_E (on Windows 11) Is it normal that you have to run as (Windows administrator? Every time you run the software it says you must allow the software to make changes to your system - i.e. a Windows privileged admin login is required. If so this...

Is there is any way in iVMS-4200 to have 2 main views running concurrently? e.g. a main view 1 on one screen/workspace and a main view 2 on another screen/workspace. If not, is there any way to achieve this? Perhaps using another bit of HikVision software running alongside iVMS-4200 to provide...

I have a camera (DS-2CD2345FWD-I) where the reset button has been broken off the circuit board. And I don't know the current camera password. Is there any way to reset it? I bought a HikVision NVR and 9 HikVision cameras second hand. Previous owner did not know passwords but between us we did...

I updated the firmware on one of my NVRs DS-7616NI-K2 from V4.31.105 build 210727 to V4.71.005 build 220524 Firmware from the UK portal here. NVR seems fine but straight away one of my ANPR cameras went into constant boot loop. All cameras are connected via network NOT direct to NVR...

I have a DS-7616NI-K2 / 16P NVR working fine for years but now recently the monitor loses the HDMI signal every few days. Unplugging the HDMI on the monitor end and re-plugging it just activates monitor, but get a "no signal" error and monitor then goes to standby/sleep again. Same thing if I...

I noticed today that one version of iVMS-4200 (3.3.1.8) on windows can be controlled with a mouse to switch between full screen and window modes. Right-click and choose "Full screen" or "Quit full screen". But on upgrading to a later version (3.6.1.5) this context menu option seems to no...

I know in iVMS-4200 you can enable the "Enable highlight" option which overlays small green boxes on the views. But I don't find that option very useful as it tends to really obscure a lot of the image. But SOME of my cameras show larger green boxes around movement, so a single green box around...

Can anyone help me with a Dahua system? I am well versed in HikVision but not Dahua. I cannot seem to the Dahua app (gDMSS Plus from Android store) to stream live video feeds. I have followed the pinned topic here about it. The NVR is on a network with web access, I have enabled P2P and in the...

I have a NVR somewhere with no phone line/network. But it is within range of a WiFi network, so what is a good/cheap device to connect to the WiFi and then have RJ45 port on the device connecting with network cable to the NVR to give it network access? I looked at WiFi range extenders with an...

I have 2 NVRs and when I plug a USB wireless mouse receiver into the rear USB port the mouse does not work. But it works fine when I plug the USB mouse receiver into the front of the NVR. Is there any reason that might be or anything to fix it? The models are DS-732NI-I4 and DS-7616NI-K2 It's...

A Hik-Connect user recently upgraded to an iPhone 13 (currently on firmware 15.1.1). Their previous iPhone had no problems with Hik-Connect app. When on WiFi - Hik-Connect streaming works fine. When on 3G or 4G - we just get the loading percentage of streams Hik-Connect views then an error to...

I updated a few ANPR cameras model DS-2CD7A26G0/P-IZS (H3 firmware) to V5.6.11 200609 from here. All cameras took the firmware fine except one camera now is seemingly boot-looping ever since the attempted update. I can see it come and go on the network, a couple of times I have even got a web...

I have two identical cameras/firmware. One has working web-based live view, the other does not. I think it may be due to the live view using additional ports and the camera I have remote has port restrictions. I thought maybe it was using the RTSP port 554 but even if I open that port the live...

I am hoping someone can help/advise me? I recently updated a couple of ANPR cameras: DS-2CD7A26G0/P-IZS (H3 firmware) to V5.6.12 build 200729 from here. The cameras were purchased with V5.6.11 firmware on them so I thought this was the correct updated firmware (I could not find anything else)...

Can cameras be setup to access the internet when using NVR PoE ports and the NVR with "virtual host" enabled? I usually use NVR with a separate PoE switch or switches, so my ANPR cameras are setup to FTP images to a remote server and all works well - they can access the internet. But now I...